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Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Desktop Support Engineer
Edenred PayTech | London or Swindon (Hybrid/WFH)
Salary - £30,000 - £35,000
Edenred PayTech is looking for a proactive and customer‑focused Desktop Support Engineer to join our Technology Operations team. This is a great opportunity for someone who enjoys solving problems, supporting colleagues, and keeping systems running smoothly in a fast‑paced, regulated fintech environment.
What you’ll be doing
You’ll play a key role in ensuring our people have the tools, access, and technology they need to perform at their best.
- Deliver first‑ and second‑line support across hardware, software, and user access
- Troubleshoot Windows, O365, networking, and device issues with confidence
- Manage laptop builds, imaging, and device lifecycle tasks
- Support onboarding and offboarding including account setup and equipment provisioning
- Maintain accurate asset records and documentation
- Collaborate with wider IT teams to escalate issues and support project delivery
- Champion great customer service and help drive continuous improvement
You’ll be someone who enjoys variety, communicates clearly, and thrives in a collaborative environment.
- Experience in a desktop or service desk support role
- Strong knowledge of Windows 10/11, O365, Active Directory, and basic networking
- Confidence supporting hardware, peripherals, and mobile devices
- Ability to prioritise and manage multiple tickets in a busy environment
- A customer‑first mindset with excellent communication skills
- Experience in a regulated or corporate environment is beneficial
Joining Edenred PayTech means being part of a supportive, ambitious, and people‑centric culture where technology plays a key role in enabling success.
- Hybrid working model with a Swindon office base
- Inclusive, collaborative culture where your ideas matter
- Opportunities to grow your technical skills and contribute to wider IT initiatives
- Access to Edenred benefits including wellbeing support, perks, and more
If you’re a motivated Desktop Support Engineer who enjoys helping people and solving problems, we’d love to hear from you.
Apply now and Vibe with Us!
Top Skills
What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients.
Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).
True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.
Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe.
Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
