Key Responsibilities
Install, configure, upgrade, and
troubleshoot Windows OS (Windows 7/10) and Microsoft Office (2007–2022, O365).
Provide support for desktops,
laptops, printers, and other peripherals in workgroup and domain environments.
Perform hardware
troubleshooting and replace components like RAM, HDD, SMPS, motherboard, etc.
Install and troubleshoot
applications, antivirus software, and resolve malware/virus issues.
Configure and troubleshoot
Microsoft Outlook and email-related problems.
Provide L1 and remote support
using tools like Any Desk, TeamViewer, VNC, etc.
Handle basic networking issues
(LAN/Wi-Fi/IP configuration).
Maintain IT assets and
inventory records.
Support Active Directory tasks
such as user creation, password resets, and access issues.
Perform preventive maintenance
of IT equipment.
RequirementsKey Skills
· Windows OS C MS Office troubleshooting
· Hardware C peripheral support
· Basic networking knowledge
· Remote support tools
· Outlook C email troubleshooting
· Active Directory basics
· IT asset management
Skills Required
- Windows operating system troubleshooting
- Microsoft Office and Microsoft 365 troubleshooting
- Desktop, laptop, printer, and peripheral hardware support
- Basic networking knowledge, including LAN, Wi-Fi, and IP configuration
- Experience with remote support tools such as AnyDesk, TeamViewer, or VNC
- Microsoft Outlook and email troubleshooting
- Basic Active Directory support, including user creation, password resets, and access issues
- IT asset management and inventory maintenance
What We Do
Indus Systems and Services Pvt Ltd is a trusted provider of Hybrid IT Infrastructure and Cyber Security solutions with over 25 years of experience. They empower businesses with cutting-edge IT solutions, including Hybrid Cloud Infrastructure and BCP-DR Automation, to drive efficiency and foster innovation. Their expertise spans diverse sectors including pharmaceuticals, telecom, BFSI, retail, and fintech, delivering tailored solutions from planning to managed services.
