Accion Labs

Desktop Support Engineer L1

Reposted One Month Ago

Be an Early Applicant

Singapore, SGP

In-Office

Entry level

Big Data • Cloud • Mobile • Business Intelligence

The Role

Provide IT assistance to users, including application support, hardware/software installation, and troubleshooting. Manage user accounts, support Windows 7, and configure Microsoft Outlook.

Summary Generated by Built In

Company Description

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Job Description

Role - Desktop Support Engineer L1
Job Description

· The Desktop support Engineers shall provide assistance to the IT users.

· Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting.

· Management of user accounts and access controls to client data.

· Responsible for the implementation, support, administration and management of Windows 7

· Configuring Microsoft Outlook / Outlook Express.

· Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications

· Desktop/phone setup for projects

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

Experience providing IT assistance
Knowledge in hardware & software installation
Ability to troubleshoot applications

Accion Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accion Labs and has not been reviewed or approved by Accion Labs.

Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is available, with some access to FSA/HSA and life insurance. Coverage is characterized as acceptable in multiple locations.
Flexible Benefits — Feedback suggests some roles allow remote work or flexible hours. Flexibility appears to depend on team or client engagement, but is present in parts of the organization.
Parental & Family Support — Feedback suggests maternity and paternity leave are highlighted in India. This indicates family-supportive elements in certain geographies.