Company Overview:
Axtria is a leading global provider of cloud software and data analytics tailored for the Life Sciences industry. Since our inception in 2010, we have pioneered technology-driven solutions to revolutionize the commercialization journey, driving sales growth, and enhancing patient healthcare outcomes. Committed to impacting millions of lives positively, our innovative platforms deploy cutting-edge Artificial Intelligence and Machine Learning technologies. With a presence in over 30 countries, Axtria is a key player in delivering commercial solutions to the Life Sciences sector, consistently recognized for our growth and technological advancements.
Onsite Requirement: 5 days
Role & Responsibilities
- Work closely with our Project Directors, Project Teams and our clients to meet systems and infrastructure needs
- Diagnose hardware and software problems and replace defective components.
- Maintain and administer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Monitor network and server performance
- Research new technology and implement it or recommend its implementation.
- Coordinate with vendors in order to get the adequate support and replacement of faulty parts and services
- Provide quality Tier-I support to end-users as well as deployment projects.
- Provide support Windows OS 10 and 11 environment. Active Directory, office365, Cloud server system.
- Provision mobile computing devices and resolve connectivity issues.
- Assists users with technical issues via telephone, e-mail, Remote or in person.
- Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.
- Document problem resolutions within trouble tickets and maintain written documentation.
- Equipment setup for new hires/terms/transfers.
- Documentation of everything - systems, processes, network diagrams.
- Provide Asset management support for Hardware/software/Conference technology working with Global IT team.
- Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
- Provide timely solutions to end-user computer hardware/networking/software issues.
Desired Skills & Experience
- 2+ year experience as System Administrator
- Master’s degree in Computer Science or equivalent, MCSA or MCSE and CCNA certified
- Excellent Windows Server 2008\2012 implementation & administration skills
- Good knowledge of Active Directory, Group Policy and Exchange 2010
- Excellent Windows client OS skills - Windows 10 and 11
- Working knowledge of Linux
- Knowledge of ADFS and Office 365
- Solid understanding of LAN and WAN networking
- Cloud Platform management and Support
- Creation, maintenance (patches, etc.) and monitoring of servers in multiple environments (production, staging, development) on cloud environment
- Design, build, support and maintenance of complex, quality infrastructure-based solutions.
- Excellent knowledge of backup solutions and principles
- Laptop, desktop and mobile devices troubleshooting Skill
- Information Security will be added advantage
Pay Transparency Laws
Salary range or hourly pay range for the position
The salary range for this position is $50,000 to $60,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
The salary range reflected is based on a primary work location of Berkeley Heights, New Jersey. The actual salary may vary for applicants in a different geographic location.
#LI-DM1
Skills Required
- 2+ years of experience as a System Administrator
- Master's degree in Computer Science or equivalent
- MCSA or MCSE certification
- CCNA certification
- Windows Server 2008 and 2012 implementation and administration
- Active Directory, Group Policy, and Exchange 2010 knowledge
- Windows 10 and Windows 11 client operating system skills
- Working knowledge of Linux
- Knowledge of ADFS and Office 365
- LAN and WAN networking knowledge
- Cloud platform management and support experience
- Experience creating, patching, and monitoring servers across production, staging, and development cloud environments
- Experience designing, building, supporting, and maintaining infrastructure-based solutions
- Knowledge of backup solutions and principles
- Laptop, desktop, and mobile device troubleshooting skills
- Information security knowledge
Axtria - Ingenious Insights Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axtria - Ingenious Insights and has not been reviewed or approved by Axtria - Ingenious Insights.
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Retirement Support — Retirement benefits include a company 401(k) match with immediate vesting and are valued as part of the package. This provides tangible long-term value alongside standard coverage.
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Wellbeing & Lifestyle Benefits — Day-to-day perks like free breakfast, snacks, subsidized meals, wellness initiatives, and company events are positioned as positives that enhance the employee experience. These additions complement core benefits even when other elements feel more standard.
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Pay Growth & Progression — Appraisal cycles in some teams bring notable raises and roles with fast progression. In select positions and locations, compensation is described as competitive or above industry averages.
Axtria - Ingenious Insights Insights
What We Do
Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to improve their lives. Since our founding in 2010, technology innovation has been our winning differentiation. We continue to leapfrog competition with platforms that deploy Artificial Intelligence and Machine Learning. Our cloud-based platforms - Axtria DataMAx™, Axtria SalesIQ™, Axtria InsightsMAx™, and Axtria CustomerIQ™ - enable customers to efficiently manage data, leverage data science to deliver insights for sales and marketing planning, and manage end-to-end commercial operations. We help customers in the complete journey from Data to Insights to Operations. With customers in over 75+ countries, Axtria is one of the biggest global commercial solutions providers in the Life Sciences industry. We continue to win industry recognition for growth and are featured in some of the most aspirational lists - Inc. 5000, Deloitte Technology Fast 500™, NJBIZ Fast 50, SmartCEO Future 50, Red Herring 100, and several other growth and technology awards. Three times Great Place to Work® certified in India 2018-2020 and in 2020 in the USA.
