Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
As a Desktop Engineer, you’ll deliver exceptional end-user support, solve technical challenges, and help ensure our teams stay connected, productive, and empowered in a fast-paced, collaborative environment.
THIS POSITION IS 100% ONSITE
What You’ll Do- Provide responsive technical support to users via in-person, phone, and ticketing channels
- Troubleshoot hardware, software, and network issues to quickly restore productivity
- Install, configure, and maintain systems, applications, and user access
- Track, document, and resolve support tickets while ensuring a high-quality user experience
- Support system enhancements, testing, and process improvements
- Train and guide users on technology tools and best practices
- Bachelor’s degree in computer science, or related field, or High School diploma and equivalent relevant work experience required.
- 2–3 years of experience supporting hardware/software in a LAN/WAN environment
- Experience troubleshooting desktops, applications, and basic networking issues
- Familiarity with Microsoft 365 tools and environments
- Strong customer service mindset and communication skills
- Ability to manage multiple priorities and adapt in a fast-paced environment
- Strong organizational and problem-solving skills
- Desire to live Slide's Core Values.
What Slide Offers To You
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal
2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times & USA TODAY
Skills Required
- Bachelor's degree in computer science or related field, or High School diploma with equivalent relevant experience
- 2-3 years of experience supporting hardware/software in a LAN/WAN environment
- Experience troubleshooting desktops, applications, and basic networking issues
- Familiarity with Microsoft 365 tools and environments
- Strong customer service mindset and communication skills
- Ability to manage multiple priorities and adapt in a fast-paced environment
- Strong organizational and problem-solving skills
- Alignment with Slide's Core Values
What We Do
Slide stands at the forefront of innovative homeowners insurance solutions, offering flexible coverage options to meet the evolving needs of today's homeowners. Established in 2021 in Tampa, FL, Slide was built by industry veterans with extensive knowledge of the property insurance landscape. We have quickly grown to one of the top ten largest Florida homeowners’ insurance companies. Slide combines technology with robust financial backing, ensuring our policyholders are fully restored following a covered loss. Our financial resilience is underscored by a Demotech Rating of “A” (Exceptional), bolstered by a $1.8B reinsurance program.
