Desktop Engineer

Posted Yesterday
Be an Early Applicant
Hyderabad, Telangana
3-5 Years Experience
Information Technology • Consulting
The Role
The Desktop Engineer at Merative is responsible for designing, implementing, and supporting Azure Virtual Desktop (AVD) and VMware Infrastructure (VDI) environments. This role includes managing virtual desktops, ensuring high performance and security, providing technical support, evaluating and improving existing systems, and maintaining documentation.
Summary Generated by Built In

Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

The Desktop Engineer/Team Member will be responsible for the design, implementation, administration, and support of the organization's Azure Virtual Desktop (AVD) and VMware Infrastructure (VDI) environments. This includes deploying and managing virtual desktops, ensuring high availability and performance of AVDs/VDI systems, and providing technical support to end-users.

Responsibilities: 

  • Design, deploy, and manage virtual desktop infrastructure using industry standard AVD/VDI technologies. 

  • Configure and maintain hypervisors, virtualization platforms, and associated infrastructure components. 

  • Collaborate with other IT teams to integrate AVDs/VDIs solutions with existing systems and applications. 

  • Develop and maintain documentation, including standard operating procedures and technical diagrams. 

  • Monitor AVD/VDI performance and capacity, identifying and resolving issues to ensure optimal user experience. 

  • Implement security best practices to protect AVD/VDI environments from internal and external threats. 

  • Provide tier 2/3 support for AVD and VDI-related incidents and service requests, troubleshooting issues and implementing solutions in a timely manner. 

  • Conduct periodic assessments and evaluations of the AVD/VDI environments, recommending and implementing improvements as needed. 

  • Stay current with emerging technologies and trends in AVD, VDI, and desktop virtualization. 

  • Conduct ongoing assessment of operating costs and identify/recommend configurations that maximize cost savings while maintaining acceptable high performance. 

  • Update and maintain virtual desktop environments to supported levels for compliance and optimal performance and security. 

  • Create, update, and maintain Desktop Images 

Qualifications: 

  • Bachelor's degree in Computer Science, Information Technology, or related field. 

  • 2-4 years of experience designing, implementing, and supporting AVD and VDI solutions in enterprise environments. 

  • Experience in configuring and managing Azure Monitor and Log Analytics. 

  • Experience with network connectivity to Azure; Azure Vnet, NSG and Firewall. 

  • Strong knowledge and administration of Windows/Linux/MacOS Server and Desktop operating systems, Active Directory, Microsoft Entra (Azure Active Directory), GPO, DNS, and other supporting infrastructure services. 

  • Knowledge / Experience with Vmware Horizon Infrastructure – Connection Servers, Database, Unified Access Gateway, Load Balancers, Desktop Pools, Persistent and Non-persistent desktops, Certificate management, etc. 

  • Strong knowledge of virtualization technologies, such as Azure Virtual Desktops, VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services. 

  • Experience with hypervisor platforms, such as VMware vSphere, Microsoft Hyper-V, or Citrix XenServer. 

  • Familiarity with storage and networking concepts relevant to AVD and VDI deployments. 

  • Proficiency in scripting languages (e.g., PowerShell, Python) for automation and administration tasks. 

  • Excellent troubleshooting skills and ability to analyze complex technical issues. 

  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment. 

  • Relevant certifications (e.g., Azure Virtual Desktop Specialty, VMware VCP, Citrix CCE, Microsoft MCSA) are a plus. 

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.

Top Skills

Azure
Linux
macOS
VMware
Windows
The Company
Ann Arbor, MI
1,585 Employees
On-site Workplace
Year Founded: 2022

What We Do

Merative is a data, software and technology partner for the health and government social services industries, working with providers, health plans, employers, life sciences companies and governments.

With trusted technology and human expertise, the company works with clients to drive real progress. Merative helps clients orient information and insights around the people they serve to improve decision-making and performance.

Merative, formerly IBM Watson Health, became a new standalone company as part of Francisco Partners in 2022.

Learn more at merative.com

Jobs at Similar Companies

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Customer Success Specialist

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

Silverfort Logo Silverfort

Marketing Analyst

Information Technology • Sales • Security • Cybersecurity • Automation
Remote
United States
357 Employees

InCommodities Logo InCommodities

Senior Software Developer - NA

Information Technology • Machine Learning • Analytics • Energy • Automation • Renewable Energy
Hybrid
Austin, TX, USA
234 Employees

Similar Companies Hiring

Silverfort Thumbnail
Security • Sales • Information Technology • Cybersecurity • Automation
GB
357 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account