Future Tech Enterprise, Inc. is seeking a Level 2 Technician to provide advanced computer, network, and technical support to our client. This is a full-time, on-site role based in Valley Stream, NY, with occasional travel to nearby locations (within a five-mile radius).
This is a full-time, on-site position. Work hours are from 8:30a -4:00p, M-F.
Our benefits include: Medical, Dental, and Vision Insurance, 401k with company match, and PTO.
- Install, configure, and support network operating systems
- Resolve complex workstation issues (PC and Mac)
- Install, upgrade, and test industry-standard software and operating systems
- Administer databases, internet/intranet systems, and maintain secure access across workstations
- Configure, install, and maintain network switches
- Design and support simple computer networks
- Provide additional technical support across wireless networks, mobile devices, console controls, and peripheral equipment
- Support other IT-related tasks and special projects as needed
- 3–5 years of technical support experience in a professional setting
- Valid driver’s license and access to a personal vehicle (local travel required)
- Network+ and CCNA certifications
- Strong troubleshooting skills in an enterprise environment
- Excellent communication and customer service skills
- Experience working in education environments is a plus
#LI-Onsite #FutureTechJobs #SG-1
Skills Required
- 3-5 years of technical support experience in a professional setting
- Valid driver's license and access to a personal vehicle
- Network+ certification
- CCNA certification
- Strong troubleshooting skills in an enterprise environment
- Excellent communication and customer service skills
- Experience working in education environments
What We Do
Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports. Future Tech Enterprise, Inc. is an award-winning IT solutions provider with capabilities in nearly 180 countries. Recent Future Tech honors include being named Dell Technologies Federal Growth Partner of the Year 2020, NVIDIA Partner of the Year Professional Visualization (2019), and Partner of the Year APC by Schneider (2019). Since its start in 1996, Future Tech has experienced exceptional growth and become an IT partner-of-choice for global leaders in the aerospace, defense, education, energy, government, healthcare, manufacturing, and retail sectors. We help companies maximize their IT investments by delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, customized configuration, logistics, storage, infrastructure, data science. Future Tech offers additional support services, including technology training and staff augmentation. Our commitment to excellence is consistently recognized by industry associations and Original Equipment Manufacturers (OEM). A short list of Future Tech’s industry certifications/awards includes: - Dell Technologies Federal Growth Partner of Year 2020 - NVIDIA Partner of the Year Professional Visualization 2019 - 2019 Partner of the Year APC by Schneider Electric - ISO 9001:2015 - Certified - AS 9100 Rev D. Certified - NIST Certified - HIPAA Certified - Member of Forbes Technology Council - Dell Technologies Titanium Partner - VMware Partner - HPi Elite Partner - Lenovo Global Platinum - Apple Value Added Reseller Partner - Nutanix Preferred Partner - Winner HP’s Federal Partner in 3D Print Premier Program Award - One of 8 companies nationwide certified as HP Education Specialist Contact Future Tech to simplify your company's toughest IT challenges: www.ftei.com Email - [email protected] | 631-472-5500
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