Desktop and Network Technical Support - Level 2

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Long Beach, NY
In-Office
Hardware • Information Technology • Security • Consulting • Cybersecurity
The Role

Future Tech Enterprise, Inc. is looking to hire a Level 2 Technician who will provide computer and network support services.
This is a full-time, on-site position. Work hours are from 8:30a -4:00p, M-F.
Our benefits include: Medical, Dental and Vision Inurance, 401k with company match and PTO.

Responsibilities include:

  • Installing, configuring and supporting network operating systems.
  • Resolving complex workstation issues. (PC & Mac)
  • Installing, configuring and upgrading scripts and testing industry-standard workstation application software and operating systems.
  • Administering a complex database or internet /intranet system and maintain access at all workstations, including configuring, maintaining and installing switches.
  • Designing simple computer networks.
  • Additional technical support and implementation including, wireless network, mobile devices, console controls, and peripheral equipment.

Requirements include:

  • 3-5 years of technical support experience in a professional environment
  • Clean and valid driver’s license and vehicle. This person will drive to various locations within a five-mile area
  • Network + and CCNA certifications
  • Proven ability to offer high-level support in an enterprise environment
  • Excellent customer service skills
  • Experience in the education field will be a plus
  • Background check and fingerprinting will be required
Future Tech Enterprise, Inc. is an award-winning IT solution provider with capabilities in 50 countries. We provide cost-effective and customized IT solutions – from computer hardware and software, to configuration and networking, to staffing and support, to enterprise-sized clients in every vertical market. OEM-agnostic, Future Tech is uniquely positioned to meet all of our clients' IT challenges, including: Security, Storage, Infrastructure, Collaboration, Disaster Prevention, Disaster Recovery and Business Continuity, Power Solutions and Asset Life Cycle Management.
#LI-Onsite

 

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The Company
HQ: Fort Lauderdale, FL
200 Employees
Year Founded: 1996

What We Do

Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports.

Future Tech Enterprise, Inc. is an award-winning IT solutions provider with capabilities in nearly 180 countries. Recent Future Tech honors include being named Dell Technologies Federal Growth Partner of the Year 2020, NVIDIA Partner of the Year Professional Visualization (2019), and Partner of the Year APC by Schneider (2019).

Since its start in 1996, Future Tech has experienced exceptional growth and become an IT partner-of-choice for global leaders in the aerospace, defense, education, energy, government, healthcare, manufacturing, and retail sectors.

We help companies maximize their IT investments by delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, customized configuration, logistics, storage, infrastructure, data science.

Future Tech offers additional support services, including technology training and staff augmentation.

Our commitment to excellence is consistently recognized by industry associations and Original Equipment Manufacturers (OEM).

A short list of Future Tech’s industry certifications/awards includes:


- Dell Technologies Federal Growth Partner of Year 2020
- NVIDIA Partner of the Year Professional Visualization 2019
- 2019 Partner of the Year APC by Schneider Electric
- ISO 9001:2015 - Certified
- AS 9100 Rev D. Certified
- NIST Certified
- HIPAA Certified
- Member of Forbes Technology Council
- Dell Technologies Titanium Partner
- VMware Partner
- HPi Elite Partner
- Lenovo Global Platinum
- Apple Value Added Reseller Partner
- Nutanix Preferred Partner
- Winner HP’s Federal Partner in 3D Print Premier Program Award
- One of 8 companies nationwide certified as HP Education Specialist

Contact Future Tech to simplify your company's toughest IT challenges: www.ftei.com
Email - [email protected] | 631-472-5500

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