Desk side Support

Posted Yesterday
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Grimbergen, BEL
In-Office
Mid level
Information Technology • Professional Services
The Role
Provides desk-side IT support during a large-scale PC asset refresh. Deploys and configures multiple PCs daily, troubleshoots hardware, software, Outlook, Lotus Notes, network drives, printers, and Active Directory issues. Manages assets, schedules deployments, maintains spreadsheets, and supports customers face-to-face across office and laboratory environments. Requires independent problem-solving, strong communication, and attention to detail.
Summary Generated by Built In
Job Description

Role - Desk side Support

Job Locations –  Temse, Belgium

Duration -  Contract to hire (initially 6 months contract and then permanent to HCL)


Job Description:

·        Technician needed for large asset refresh project. 

·        Candidate must be able to deploy several PCs per day. 

·        Desired candidate should be familiar with laptop and desktop hardware, installing and repairing software, Windows 7 Imaging, Outlook troubleshooting (.pst files, archives, profiles, etc.), asset management, Excel spreadsheets, Lotus Notes, mapping network drives and printers, Active Directory, and network technologies. 

·        We need a motivated individual who can work without much supervision and be able to resolve technical issues as they arise. 

·        This is a customer facing position which will require face to face interaction with clients in multiple office and laboratory environments. 

·        Selected candidate must be detail oriented with the ability to schedule deployments and interact with clients via Skype, email, and phone. Individual should have good communication skills.

·        MCDST or CompTIA A+ Certified preferred.


2-3 years of Desk side Support Experience is required

Skills Required

  • 2–3 years of desk-side support experience
  • Experience deploying several PCs per day
  • Familiarity with laptop and desktop hardware
  • Experience installing and repairing software
  • Windows 7 imaging experience
  • Outlook troubleshooting, including PST files, archives, and profiles
  • Asset management experience
  • Microsoft Excel spreadsheet experience
  • Lotus Notes experience
  • Experience mapping network drives and printers
  • Active Directory experience
  • Knowledge of network technologies
  • Ability to work independently with limited supervision
  • Customer-facing communication skills
  • Strong communication and organizational skills
  • MCDST certification
  • CompTIA A+ certification
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The Company
HQ: Harrow
98 Employees
Year Founded: 2007

What We Do

Adroit People is a global provider of technical talent and workforce solutions, placing professionals in permanent and contract roles across IT, IT-enabled services, and engineering. It supports employers with recruitment and specialized HR services while helping professionals find suitable jobs. Its broader offerings include managed IT services, recruitment process outsourcing, global mobility, and payroll management, drawing on local expertise and an international talent network.

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