Desk Assistant- RideNow Concord

Posted 2 Days Ago
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Concord, NC, USA
In-Office
Entry level
Automotive • Retail
The Role
Provide customer-focused sales support in a high-energy powersports dealership: greet and assist customers, guide them through product selection to purchase and delivery, maintain showroom displays, process sales documentation, build customer relationships, collaborate with sales and service teams, and stay current on inventory and promotions.
Summary Generated by Built In
Job Summary & Responsibilities

Are you someone who thrives in a high-energy environment? RideNow Powersports is looking for an energetic, positive, and customer-focused Sales Associate to join our growing team of sales professionals! No Riding or Sales Experience required! 

What You'll Do:

  • Provide exceptional service and product knowledge to help customers find their dream ride
  • Maintain a positive, high-energy environment that reflects our passion for powersports
  • Collaborate with a team of dedicated professionals in sales, service, and support roles
  • Continuously learn and stay up to date with the latest industry trends and models
  • Greet and assist customers in a friendly and professional manner
  • Guide customers through the sales process, from product selection to purchase to delivery
  • Maintain up-to-date knowledge of all powersports inventory, features, and promotions
  • Build strong customer relationships and follow up on inquiries and leads
  • Process sales documentation accurately and efficiently
  • Collaborate with team members to achieve individual and dealership sales goals
  • Participate in showroom upkeep and vehicle display setup
Preferred Qualifications

What We’re Looking For:

  • Strong communication and customer service skills
  • A self-starter attitude with the drive to exceed goals
  • Prior experience in retail or dealership sales is preferred
  • High level of enthusiasm and a willingness to learn product knowledge & follow a sales process
  • Punctuality is vital to a team dynamic
  • Ability to work weekends and peak sales periods
  • Self-motivated with a goal-oriented mindset
  • Must be able to stand for extended periods of time
  • Must be able to safely push motorcycles weighing up to 850lbs
  • Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays. 

 

What We Offer:

  •  Commission plus training pay
  •  Employee discounts on gear and vehicles
  • Ongoing training and product education in a classroom setting & virtually
  • Healthcare, Dental, & Vision Insurance 
  • Employer paid life and short-term disability insurance
  • PTO

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·

Skills Required

  • Must be able to stand for extended periods of time
  • Must be able to safely push motorcycles weighing up to 850lbs
  • Must be able to safely and efficiently move through the dealership premises while maintaining awareness of moving vehicles and customer foot traffic
  • All applicants must pass pre-employment testing including background checks, MVR, and drug testing
  • Strong communication and customer service skills
  • Self-starter attitude with drive to exceed goals
  • Prior experience in retail or dealership sales
  • High level of enthusiasm and willingness to learn product knowledge and follow a sales process
  • Punctuality
  • Ability to work weekends and peak sales periods
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The Company
2,000 Employees
Year Founded: 1983

What We Do

RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.

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