Desk Assistant- NZD FX

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

ICAP

ICAP, part of TP ICAP group, provides a wide variety of execution and information services to wholesale market participants.

We offer broking services covering a wide range of asset classes, including Commodities, Credit, Equities, FX, Money Market Funds and Rates.

For each asset class, ICAP offers e-trading capability, giving clients the option to enter prices and execute trades directly via one of our hybrid electronic trading systems, or to engage with brokers who can identify and negotiate trades

Role Overview

The Middle Office Administrator provides support to the Brokers in capturing trade details, data entry and providing support as required.

Role Responsibilities

• Inputting FX Forward trades into the various front end trade capture systems, and are processed into such in a timely manner
• Ensure that all trades are delivered to the client, via a 3rd Party electronic mechanism, such as Order Management System (OMS), where applicable.
• Ensure that all confirmations are delivered to the client, via E-Mail (or alternative route, such as ACS) and liaise with Clients or Brokers as required when there are problems
• Resolve any queries in relation to non-delivery of electronic confirmations, liaising with either the 3rd Party Vendor and/or the Ops Services team, to ensure delivery by amending the trade after any changes / permission being granted.
• Ensure timely and accurate entry of trades into OMS
• Oversight of clearing and reporting processes relating to errors or defaults.
• Ensure that any incoming confirmations from a 3rd party broker, or an overseas branch, match the details that we have booked in our system
• Cross checking the agreements against the rates in OMS and also maintaining a summarised brokerage list
• Middle office procedure
• Maintaining client balances and ensuring to notify the brokers and the back office to change certain clients rates when the caps are reached
• Assisting settlements with SDM (static data) - any changes that need making, adding new traders and maintaining client details
• Checking exception brokerage reports and ensuring variances are valid
• Cross training new staff
• Maintaining an up to date contact list
• Provide daily, weekly and monthly reports where required to Commercial and Operational management

Experience / Competences

• Degree qualified
• High attention to detail
• Proven experience of numerical accuracy
• Proven experience in Excel
• Interest in Financial Markets

Band and Level

• Support, L3

#ICAP

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

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