This is a junior-to-mid level role with significant growth potential. You'll work on UX + conversion design (BOFU templates, sales materials, web conversion), short-form video production, and ongoing brand-system refinement. You report into the Head of Marketing and partner closely with the Technical SEO + Web Marketer on the new website launch.
We're recruiting for trajectory, systems thinking, and AI fluency — not for a thick portfolio of pixel-perfect agency work.What you'll do...
Design conversion-critical pages and templates for the website (BOFU sales pages, pricing, demo flows)
Build and ship sales enablement materials — battle cards, one-pagers, decks, pitch materials
Lead short-form video production for the marketing team (editing, storyboarding, some direction)
Maintain and extend the TrustYou brand system in Figma — component libraries, design tokens, reusable templates
Use Claude, Gemini, Midjourney, and similar AI tools to automate routine design work — freeing you for the creative and strategic moments that matter
Work directly with the outbound team on creative for paid ads and outbound campaigns
- Support EMEA event collateral as needed (banners, booth materials, event one-pagers)
You are a perfect fit, if you have…
1–3+ years in B2B SaaS design — you know the aesthetic vocabulary (clean, conversion-driven, data-credible), not consumer-product styling
Strong fluency in Figma — component libraries, design tokens, systems thinking
Hands-on UX and conversion design — landing pages, BOFU materials, pricing pages, demo flows. Measurable conversion wins in past work.
Sales enablement design — translating messaging into visual hierarchy
Short-form video editing (Premiere, DaVinci, or comparable)
Active fluency with AI design tools — non-negotiable. You're using Figma + Claude + AI image generation (Gemini, Midjourney, etc.) as part of your daily workflow. You see AI as a force multiplier and are eager to integrate it deeper into your work.
- Strong English communication, written and verbal
Nice-to-haves...
Motion / animation (Lottie, After Effects basics)
Print and event collateral experience
Hospitality industry exposure
About you...
Systems thinker, not auteur — you build reusable kits, not one-offs
Ships fast iterations — you'd rather get five 80% versions in market than perfect one in isolation
Cross-functional without friction — you work directly with outbound, web, events, sales
Doesn't need a creative director above you to set the vision
- Eager about AI — you see Claude, Gemini, and Midjourney as collaborators, not threats
And most importantly, what's in it for you...
Competitive salary
A team deeply invested in AI-augmented marketing workflows
Real growth: this role is designed for someone who wants to scale fast by working alongside AI agents
Direct exposure to marketing leadership and cross-functional partners
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we help companies grow by achieving customer excellence.
Our product suite includes:
Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences.
Customer Data Platform (CDP): AI-powered data management for more direct bookings.
AI Agents: Intelligent, 24/7 agents that boost productivity and optimize conversions.
TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
Skills Required
- 1-3+ years in B2B SaaS design
- Strong fluency in Figma (component libraries, design tokens, systems thinking)
- Hands-on UX and conversion design (landing pages, pricing pages, demo flows) with measurable conversion wins
- Sales enablement design (one-pagers, decks, battle cards)
- Short-form video editing (Premiere, DaVinci Resolve, or comparable)
- Active fluency with AI design tools (Claude, Gemini, Midjourney, AI image generation) used daily
- Strong English communication, written and verbal
- Systems thinking and ability to build reusable design systems
- Motion/animation (Lottie, After Effects basics)
- Print and event collateral experience
- Hospitality industry exposure
What We Do
TrustYou is on a mission to make communication and feedback simpler and more productive. We help companies win through the power of listening and provide a Guest Experience (GX) Platform that makes listening to customers easy, powerful, and actionable. The platform helps users to communicate with clients, understand feedback and share their success. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. At TrustYou our culture continually evolves and is shaped by the people that work here. With our values as a base and by listening to our employees, we have built a diverse and inclusive workplace that honors flexibility, autonomy, and authenticity. At TrustYou employees build amazing connections, create their own career paths, and continue to grow. You can learn more about our culture by visiting our website careers section. We are headquartered in Munich, Germany with offices in San Diego, CA; Madrid, Spain; Cluj, Romania; Tokyo Japan; and Singapore. TrustYou is a hybrid company with employees working fully remote, from an office, or a mix of the two.
