Designer

Summary  

Designers will work with new homebuyers in selecting their interior finishes for their new home. They are responsible for creating a positive, welcoming, and innovative experience for the homebuyers. They will work with the homebuyers in assisting them with the color selections and options for interior finishes of the home. Flooring, cabinetry, countertops, plumbing, lighting, appliances, etc. 

Essential Functions 

• Assess homebuyer(s) needs, preferences, and expectations regarding their lifestyle and specific products for their new home 

• Advise homebuyer(s) on interior design factors, such as space planning, layout and color coordination 

• Ensure that homebuyer(s) is aware of all options available for product upgrades 

• Provide complete product information detailing performance, durability, and maintenance of homebuyer(s) selections 

• Estimate material requirements and costs 

• Accurately record product selections using established department procedures, systems, and practices 

• Assists in resolving homebuyer(s) problems and/or concerns 

• Supports all design center and homebuilder processes 

• Is knowledgeable and able to communicate the design center experience and the overall new home buying experience 

• Will be working closely with sales counselors at all communities…building relationships 

• Learn and is knowledgeable about all products in the showroom – attend all Product Knowledge (“PK') training 

• Learn and is knowledgeable about all communities 

• Assist with Stone approvals coordination between homebuyers, reps, and subcontractors 

• Adhere to and manage builder time frames for lot file submission 

• Conduct browse appointments when necessary 

• Required Sales metrics management and average sales numbers are met 

• Performs other duties as assigned. 

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data 

• Other duties as assigned 

• Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process 

Education & Experience 

• ​​High School or equivalent​ 

• Typically requires BS/BA in related discipline. Interior Design Degree a plus  

• 2-5 years of experience in related field; certification is required in some areas OR MS/MA. 

Skills & Competencies  

• Bilingual experience preferred but not required (English/Spanish)  

• Excellent interpersonal/communication skills, detail-oriented, and proficiency in Microsoft Office applications (Excel, Word and Outlook) 

• Knowledge of all available products used by the company as it relates to product installation  

• Billing within service department-quotes prices, cost analysis and initiate billing  

• Communicate effectively with customers, co-workers, and supervisors in a professional and courteous manner  

• Identifying reoccurring issues in production that lead to service items and work with production team to mitigate those items  

• Work with all departments within the company to minimize issues arising in service