Careers at Bind, part of the UnitedHealthcare family of businesses. At Bind, we work to make health insurance personal with the clarity, flexibility and power people deserve. We took the old model of health insurance apart and are rebuilding it from floor to ceiling, from studs to rafters. We're not iterating a tired design or nudging a change-resistant industry, we're delivering what people want now - clear prices, timely support, personal choice, flexibility and an intuitive experience. Help build different and make a difference by doing your life's best work.(sm)
Product Designers at Surest (formerly Bind) are integral to how we build products: defining core strategies that deliver value to members and creating easy-to-use experiences with polished craft and execution. We're obsessive about our users, putting their needs at the forefront by focusing on rapid, incremental delivery of valuable experiences. At Surest, Product Designers take on highly technical and complex problems in health care. We are passionate about creating personalized experiences that improve the health of our members and make them feel safe and secure with their benefit. From discovery to handoff, individuals are completely engaged across the full stack of the design process. Join us and do some of the most meaningful work of your career.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

• Work cross functionally to garner support and gather input
• Identify opportunities and advocate for user needs with leadership and stakeholders
• Champion design strategies that measurably improve membership growth and
• improve satisfaction
• See through the full stack of the design cycle, from concept to completion
• Collaborate closely with Product Managers, Researchers, Engineers, and other
• Product Designers
• Facilitate a smooth handoff process with an eye toward iterative improvement and
• provide annotations to convey design solutions
• Collectively build onto and maintain our design system, Vitruvian
• Help shape org and process decisions, providing regular guidance to design
• Leadership

Day-to-day

• Deliver key UX design deliverables based on project needs, such as journey maps,
• wireframes, prototypes and concept models
• Participate in research studies, including onsite observations, interviews, and
• usability testing
• Quickly respond to research insights using a hybrid UX and behavioral design
• approach
• Collaborate with developers and other designers and when handing off high-fidelity
• concepts, documenting your vision along the way

Your first year

• Improve the experience for member-facing experiences, including search, claims
• and integrated scheduling
• Level up your design approach using data and AI to inform strategy
• Evolve our design system, Vitruvian
• Partner with design leadership to build a strong UX presence

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction, or related degree
• 3+ years of experience in product/UX design in a highly regulated industry (banking, insurance or healthcare)
• Experience designing mobile apps
• Experience working inside of a Product team in a fast-paced, Agile environment
• Portfolio demonstrating end-to-end understanding of complex/ambiguous problems and conveying technical design requirements for development teams
• Proficiency using Figma or Sketch and maintaining design systems
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Experience in health care
• Experience building with HTML, CSS, React
• Knowledge of behavioral design

Surest™, A UnitedHealthcare Company, (formerly Bind) provides a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery--changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun). We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care, and we are seeking team members to continue to advance our vision. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, UnitedHealthcare, we can operate in the best of both worlds-the culture and pace of an innovative start-up with big company support and stability. Come join the Surest team (we just changed our name from Bind to Surest) and help us design and deliver a cutting-edge health benefit that changes the face of healthcare.
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.