Sr. UX Designer at Waystar

| Atlanta, GA
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UX Designers at Waystar are responsible for ensuring that the software we create is easy to use, easy to learn, and provides maximum efficiency for the user.

What you'll be doing:

* Work with Product Managers to transform business goals into actionable UX/UI business requirements
* Develop novel interactions to make complex flows and processes simple and intuitive for the user
* Use UX/UI business requirements to develop conceptual wireframes and process flows to facilitate the product development conversation, and ultimately guide engineering efforts
* Create interactive prototypes to be tested with users
* Conduct VOC site visits, interviews and surveys to develop a thorough understanding of our users and their daily processes
* Develop user task flows to validate our critical paths as optimized
* Work with UI Designers to ensure all UX intentions are represented visually
* Collaborate with Engineering to vet and refine UX/UI requirements to ensure successful and practical implementation
* Analyze behavioral metrics to suggest improvements for existing user interfaces
* Contribute to an evolving internal standards library of consistent user interactions and best practices
* Stay current with best practices and design concepts for SAAS tools, and champion opportunities for improving overall user experience with Waystar's products
* Ensure documents are complete, current, and stored appropriately
* Resolve and / or escalates issues in a timely fashion
* Monitor scope creep and re-scopes projects if necessary

What we're looking for:
  • Motivated by solving complex problems with elegant design solutions
  • 4+ years of experience in designing software UX
  • Bachelor degree in Human Computer-Interaction or related field, or equivalent experience
  • Natural ability to create and foster relationships within multi-disciplinary product and engineering teams
  • A strong online portfolio demonstrating design capabilities and quantifiable results from past successful projects
  • Excellent heuristic usability analysis skills
  • Working knowledge of front-end technologies used to implement designs (HTML, CSS, etc.)
  • Strong requirements-gathering and business analysis skills
  • Deep understanding of best practices for web-based information architecture and design
  • Strong visual, verbal, and written communication skills
  • Ability to work in a fast-paced environment - quickly and iteratively, delivering on time
  • Excellent organizational skills and attention to detail

Waystarprovides cloud-based technology that simplifies and unifies healthcare payments.Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.

Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visitwaystar.comor [email protected] Twitter.
More Information on Waystar
Waystar operates in the Healthtech industry. The company is located in Louisville, KY, Duluth, GA, Chicago, IL, Overland Park, KS and Denver, CO. Waystar was founded in 2018. It has 967 total employees. It offers perks and benefits such as Health Insurance Benefits, 401(K), Remote Work Program. To see all 63 open jobs at Waystar, click here.
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