Sr. Learning Designer at Fifth Third Bank (Cincinnati, OH)

| Cincinnati, OH
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Make banking a Fifth Third better®

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GENERAL FUNCTION: Applies advanced needs analysis skills to evaluate employee knowledge/skill gaps. Uses business acumen and adult learning theory to consult on design/development of learning solutions for moderate to high impact projects. Leads efforts in designing/developing in a range of learning solutions (i.e., classroom, eLearning, blended solutions, etc.) that address business/performance needs, positively influence employee attitudes and commitment. Constructs evaluations to monitor learning/performance results. Mentors instructional designers and manages projects/resources independently.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Job Responsibilities

. Expert ability to analyze and identify root causes of performance gaps and determine know ledge/skills/behaviors required to achieve desired performance.

. Ability to develop clear, observable, and measurable learning/performance objectives.

in designing/developing in a range of learning solutions (i.e., classroom, eLearning, blended solutions, etc.) that address business/performance needs, positively influence employee attitudes and commitment. Constructs evaluations to monitor learning/performance results. Mentors instructional designers and manages projects/resources independently.

. Makes sound recommendations and offers alternatives when non-training solutions address a performance gap more effectively.

. Thoroughly analyzes cost /benefit of various learning approaches to determine the best solution to close the performance gap while managing timelines/budget /resources.

. Expertly applies adult learning theory in design of large-scale learning solutions, including classroom, eLearning, job aids, role-based curriculum, performance support, etc.

. Ability to design and develop learning solutions that drive performance improvement.

. Ability to design and develop solutions that are practical and creative for the business environment.

. Demonstrates a strong command of interactive learning, defined as actively engaging a learner's cognitive curiosity.

. Prototype recommendations in the form of wireframes and interaction-based prototypes for project initiatives.

. Demonstrates excellent writing skills that are easily adapted for each learning solution type.

. Possesses intermediate/advanced skill and ability to create a visually pleasing hard-copy layout and blended solutions that use common graphic/visual elements.

. Support user research activities, including usability testing, heuristic evaluations and user interviews.

. Encourages trainer creativity and personal ownership of content /program design by clearly understanding, driving and communicating the purpose/desired outcome of specific instructional strategies to encourage delivery flexibility.

. Clearly demonstrates trainer activities, debriefs, etc. that drive key learning/performance

. Debriefs evaluation results with clients/partners and recommends improvements per agreed to maintenance cycles.

. Work with our user experience and project teams to research, concept and design intuitive digital experiences that simplify complex functionality.

. Demonstrated ability to work on multiple complex projects; manage and continually prioritize changing projects tasks/deliverables

. Defines the scope/timelines for moderate/large impact learning solutions in terms of goals, objectives, deliverables, and milestones to reduce risk and optimize timelines.

. Uses an iterative process to frequently check with the client/target audience to get requirements, feedback, and make adjustments.

. Takes personal responsibility for project performance by monitoring progress and communicating to quickly resolve issues impacting quality/time/budget.

. Communicates with project team members, SMEs, stakeholders, and other Learning & Development partners in a way that builds relationships and ensures work phases are progressing per agreed to deliverables/timelines.

. Manages and mentors Instructional Designers to build business acumen, customer/client skills, and more robust technical/functional expertise.

Minimum Skills and Experience

. Bachelor's degree in related fields or combination of equivalent experiences. Masters in

. Minimum of 5-10 years related work experience with design experience in eLearning, synchronous/asynchronous learning, and instructor lead.

. Intermediate/Advanced Microsoft Office

. Intermediate/Advanced level skills using industry eLearning software such as Captivate, Storyline, synchronous/asynchronous tools, and graphics tools

. Intermediate/Advanced level skills in print/layout design (desktop publishing tools and visual/graphic layout)

. Intermediate/Advanced level skills in Adobe Creative Cloud (Photoshop, Illustrator, Audition, Premiere, etc.)

. Experience in social-collaborative learning methodologies, gamification, mobile, and micro learning in a corporate environment preferred.

. Strong consideration given for UI/UX design and development experience

. Understanding of usability and responsive design best practices

. Ability to own and articulate design decisions

. Basic understanding of agile product development

#LI-BP1

Sr. Learning Designer

LOCATION -- Cincinnati, Ohio 45202

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
More Information on Fifth Third Bank
Fifth Third Bank operates in the Fintech industry. The company is located in Cincinnati, OH. Fifth Third Bank was founded in 2022. It has 20258 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 153 open jobs at Fifth Third Bank, click here.
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