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Job Category
Products and Technology

Job Details

Are you comfortable with ambiguity yet oddly organized and talented at going from chaos to clarity? Are you fascinated by human behavior and curious about how organizational culture, context and technology connect? Then we'd love to hear from you!

The Business Technology Design team at Salesforce is looking for a smart, ambitious, and creative Senior UX Engineer. This is the perfect combination of design and technical expertise all in one. You are the connective tissue between design, product, and engineering. In this role, you will contribute to the next iteration of internal products and design systems by delivering HTML and CSS for enterprise-level UI components, creating and reviewing user interfaces, bridging the gap between product capabilities and design teams. Your work will also involve partnering with product managers, designers, and accessibility teams to create experiences used by tens of thousands of users daily.

If you love designing and developing for the modern web, obsess over the details, and have an interest in a challenging and rewarding career working to create experiences that delight Salesforce employees and customers, we hope you apply!

About Business Technology Design
Business Technology Design is an internal-facing, enterprise innovation team within Salesforce. We're a global team of designers, researchers, strategists, engineers and producers driven to remove friction from the Salesforce employee experience. We create meaningful experiences across digital and physical spaces that help employees across the globe do their best work more effectively and efficiently. We help our own internal businesses, like Human Resources and Sales, recognize and adapt to change in their business landscape and partner with them to plot a course towards a more robust and digital future, through human-centered design.

Our engagements combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product delivery. Join us as we work to enable staff to live their best lives working at Salesforce.

And, by the way, you'll work for a company that has been named - 10 years running - in the Fortune 100 Top Places to work.

Your Core Skillset
We consider these skills to be essential for success in this role:

• Collaborating with stakeholders to define design, business and technical goals and map solutions back to Salesforce products
• Designing innovative solutions to address challenges and build those solutions on the Salesforce platform.
• Developing customized story-driven demonstrations that solve human problems.
• Integrating Salesforce technology infrastructure, demonstrating deep familiarity with hardware, software, networking and security stack
• Communicating and documenting technical concepts clearly, for both technical and non-technical audiences
• Strong storytelling and presentation skills to wider audiences
• Expertise in crafting clear, valid, accessible, semantic HTML markup
• A love of solving problems - both human and technical
• A strong handle on debugging and troubleshooting
• A learner's mindset and a passion for staying abreast of the latest web technologies. You continually think about how things could be done better or more efficiently.
• Expert understanding of the Salesforce development stack; don't worry if you don't have it on day one, you will learn it by day 10
• Proficiency in Figma, Sketch, FramerX or similar design tool
• An ability to understand and leverage internal technologies considering wider Business Technology goals such as maintainability and efficiency
• Understanding of CI/CD and semantic versioning
• Expert knowledge of CSS:
  • Experience working on complex projects with a large scale impact
  • Expert knowledge at creating responsive layouts
  • Clear understanding of modular CSS development, such as BEM, OOCSS, SMACSS, and Atomic Design, and enough experience to articulate the differences between these methodologies
  • Thorough knowledge of browser compatibility issues, support, and how to create experiences that adapt across browsers and devices/
  • A strong interest in keeping up to date on the latest in CSS developments and specs
  • Component-based user interface development experience, including how to construct and deconstruct components, with a focus on creating composable and reusable UI elements
  • Practical knowledge of accessibility best practices, WCAG 2.1 AA compliancy, and ARIA
  • Familiarity with web components, or with a modern front-end framework, such as React, Vue, Angular, LWC, or Ember
  • Familiarity with front-end testing frameworks, the value they provide
• Strong focus in the following areas of design such as:

• • Design Thinking
  • User-centered design methodologies & processes
  • Lean / Agile UX
  • Inclusive design / building accessible products
  • Usability testing / user research

Side Skills & Interests

While these skills are not critical for success in this role, having an interest in growing your skills in these areas will be helpful when dealing with your day to day work:

• Understanding of engineering Web Components
• Custom Elements
• CSS Custom Properties and the Shadow DOM
• An interest in open source software

Our Technology

We geek out over this tech and we hope you do, too. These are the tools we use to build, test, and maintain our system:

• Miro
• Figma / Figjam
• Salesforce Lightning Design System (SLDS)
• Storybook
• HTML5, CSS3
• CSS Preprocessors: SASS, SCSS, LESS
• XML
• AURA, Visualforce
• SFDX
• Lightning Web Components (https://lwc.dev)
• ExpressJs
• VS Code
• Web Components
• Terminal
• Node, NPM, React
• Gulp, Rollup, Webpack
• Jest, Enzyme, Axe
• Git, Git workflow, Heroku, CircleCI, Applitools
• Working with external APIs
• Working with CI/CD (e.g. Jenkins)

Our Team

• Works in a collaborative, flexible, and friendly environment
• Believes in equity, inclusion, and giving back, both in our industry and in our community
• Is building a pioneering, enterprise-scale product, used by over a million developers around the world
• Values your professional development and wants to see you excel and grow in your career

For Colorado-based roles: Minimum annual salary of $128,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.