Join our mission

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Come join the TurboTax team focused on retention as a Principal Designer. We leverage vast data, behavioral insights, and AI modeling to build personalized experiences that leave consumers feeling heard and taken care of no matter what life complexities come their way.

What you'll bring

• Four-year degree in Human Computer Interaction, graphic design or other relevant field. Graduate degree a plus
• 7+ years of interface design experience in delivering high-volume, high-profile or award-winning web sites or products; preferably experience with SaaS and mobile products
• 2+ years of experience supervising junior design team members
• Expert knowledge and experience with driving and applying human-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research. Seasoned in Agile development processes
• Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to "raise the bar" continually as an effective leader of positive change
• Effective communicator, presenter, and negotiator
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• Expertise with design tools such as Figma, Photoshop and Illustrator but skilled in creating 'lo-fi' prototypes to share with users in a fast, iterative manner
• A passion for building brands that resonate on an emotional level
• Strong online portfolio available for viewing

How you will lead

• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
• Collaborate effectively with researchers, product management, development, marketing, and other team members
• Visualize ideas and concepts in such a way that they are communicated effectively and compellingly for internal leaders, partners and customers
• Translate concepts into designs that illustrate simplicity, despite complexity of the system
• Deliver User Experience visions, UI specifications, wireframes and prototypes
• Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
• Participate in and foster the Intuit Experience Design Community and mentor junior members of the design team