Lead Product Designer - Buyer Experience

| San Francisco, CA | Remote
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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it's necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Do you love complex problems, helping people find exactly the right product solution, and making it seem simple? Atlassian has an outstanding opportunity for you! We are searching for a Lead Product Designer to join our Buyer Experience Team in San Francisco. Our team partners creatively and strategically with a cross-functional team of product managers, marketers, engineers, analysts, and designers to help build and improve the experience of our customers as they evaluate and purchase Atlassian products.
We're a rapidly growing software company that does not rely on a sales team, so our core websites (like www.atlassian.com and bitbucket.org ) are the growth engine of our business-and we need you to help make them amazing. Atlassian is one of the fastest growing software companies in the world, with millions of users across our products. We're making a substantial investment in experience design, seeking to make Atlassian products essential for all Teams. We're growing our global design team and searching for diligent, energetic designers to help us.
Does this sound like you?
  • You have a passion for driving outstanding solutions that balance customer and business needs.
  • You're a born collaborator who listens carefully and communicates clearly.
  • Your record of shipping quality experiences and service experiences will dazzle us.
  • You believe in constantly pushing to improve, learn, and do more to help customers through great experiences.

In this role, you'll have the opportunity to:
  • Lead the design work across our core web user experiences
  • Collaborate with senior marketing and business leadership to establish principles and architecture for our core websites
  • With your cross-functional team, develop a keen understanding of our users and their needs-whether through user research, experimentation, workshopping, or sketching/visualization
  • From this understanding, you'll craft experiences that help bridge the gap between our customers' goals and the capabilities that Atlassian products can provide for them

More about you:
  • You have a track record of delivering outcomes. We'll ask for specific examples where you've planned and driven product direction autonomously.
  • You can lead and inspire others. You have experience and can show examples of when you built consensus with cross-functional peers, key partners and executives across a business to influence a result.
  • As a very senior member of the product design team, you inspire and mentor your more junior colleagues. Sharing processes, skills and experience with others to help up-skill the entire team.
  • You're a storyteller, who also brings strong facilitation and collaboration abilities, a flexible and friendly approach to working with teams, and the attitude to always strive for the best outcomes.
  • Experience with strategies for utilizing data including qualitative and quantitative feedback to drive awesome web experiences.
  • Importantly, you have strong executional skills too, and are adept in the latest tools.
  • Bonus points for experience using behavioral economics and psychology perspectives to achieve established customer and business outcomes!
  • U.S. Bachelor or higher degree, or its equivalent, in Computer Science, Information Technology, Information Systems Management or a closely related field of study

More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who's who of tech is why we're here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we've identified and you think you can rock the role, we'd love to learn more about you.
Learn more about Atlassian's culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Technology we use

  • Engineering
  • Product
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An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

Kesha

Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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