Director User Experience Design

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About DAT

DAT is a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 43 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 226 million freight posts in 2020, and a database of $126 billion of annual global shipment market transaction data. We have co-headquarters in Portland, OR and Denver, CO, and additional offices in MO, TX, and Bangalore, India. For additional information, see www.DAT.com/company.

The Opportunity

DAT is looking for a Director User Experience Design to join our team in Denver, Colorado

Candidate profile

We are looking for a user experience design leader to join our fast-growing team that builds amazing web and mobile products for the freight industry. This person will report directly to the VP, Product and will lead the team that designs and delivers great product experiences for our customers.  We’re reimagining and unifying our user experience and can’t wait to welcome a design leader who can bring customer empathy, design thinking, and experienced leadership to this crucial part of our product development team. 

Our ideal candidate is skilled as both a design leader and people leader.  You know your craft and have helped others mature their practice. You know how to set and evangelize vision and how to work in an agile SaaS development cycle. Your coworkers recommend you as someone who made a positive difference in their careers. We work with low walls between disciplines because we believe good ideas are everywhere and the best products come from teams who work together to deeply understand our customers, experiment, and validate our products.

What You’ll Do

  • Build amazing products. You’ll work with your team, product management and engineering leaders to influence and improve a vital industry with our products.
  • Set strategy. You’ll set direction for design in multi-product enablement, defining platform UI standards & product strategy.
  • User research. You’ll lead and define best practices for user research methods to deeply understand customers and assess the effectiveness of designs.
  • Lead people. You’ll manage and develop a diverse and inclusive team of user experience designers and researchers.
  • Uplevel product. You’ll be a key member of the product leadership team, helping to create a strong user-centered culture and to develop processes and best practices that help our teams build great products.
  • Measure outcomes. You’ll frame goals and define metrics for your products and teams. You’ll track the outcomes of your work and use data to inform plans and changes to those plans.
  • Lead by example. Sometimes a leader has to do the work to show the way.

The Skills and Experience You’ll Bring

  • 7+ years working in the field of user experience design, at least 3 of which have been in a SaaS or software company.
  • You have a toolkit of UX best practices and techniques, know what to use when, and can teach and mentor others to use them.
  • You deeply understand and can build scalable and user-centric design processes
  • You’ve driven process improvement within your team and collaborated with adjacent teams to improve cross-functional work.
  • You’ve brought clarity to complex ideas and questionable plans in order to give teams clear goals and constraints so that they can deliver.
  • You understand building software in the real world and know how to move a product to its long term vision while delivering value along the way.
  • You have experience leading and nurturing a team of UX professionals.
  • You are equally comfortable speaking to executives, customers and engineers and know how to adapt your message for each.
  • You can articulate complex ideas clearly to any type of audience.


In accordance with the Colorado Equal Pay for Equal Work Act, the minimum salary for this role is $135,000.00 + benefits. The maximum compensation for this role can vary significantly depending on your job-related skills and experience.

 

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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More Information on DAT Freight & Analytics
DAT Freight & Analytics operates in the eCommerce industry. The company is located in Beaverton, OR and Denver, CO. DAT Freight & Analytics was founded in 1978. It has 500 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Pair programming. To see all 2 open jobs at DAT Freight & Analytics, click here.
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