Design Thinking Coach - Duo Security
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
About the team...
Our team is creating meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired) we have the resources and reach of a global company while we keep our super fun culture.
Security doesn't have to be scary or complex. Design is at the core of Duo's mission: Democratize security by making it simple, effective and easy to use.
Design Thinking at Duo...
Design Thinking (DT) is mission critical to empowering our teams to discover opportunities, define problems to solve and explore novel solutions that customers love and trust. The successful candidate will have practical skills to work closely with cross functional teams to help them distill complex problems with empathy and define a vision and strategy to shape the future of our products and services.
In this role you will...
• Facilitate collaboration and sharing that helps people align around an idea, take action and move that idea forward
• Work to create a safe place for people to get together from across many disciplines
• Collaborate with a diverse set of people from across Cisco and Duo to evangelize and provide Design Thinking consultation, coaching people on various Design Thinking methods
• Provide practical education on Design Thinking and facilitation practices that are inclusive and easy-to-adopt
• Create and manage scalable educational material and toolkits, as well as document and share case studies
• Continually learn, get feedback, and evolve the Design Thinking capabilities
• Assist in planning and facilitating Design Thinking workshops
Experience you bring includes...
• Experience creating and running Design Thinking workshops, with the right stakeholders involved and informed, and workshop agenda and activities meet the learning objectives
• Managing Design Thinking workshop logistics, as well as coaching people on various roles that are needed such as co-facilitator and documenter
• Confidently explain Design Thinking planning decisions and rationale - conveying why a creative approach, method, or activity is appropriate, given the project constraints and goals
• A foundational set of methods and techniques used in facilitating creative collaboration
• A facilitation practice focused on helping people learn and grow in their careers and lives
Does this sound like it was written for you? Excellent! Please apply and let's explore this together.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
#LI-Remote
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.