Critical Mass has created a new opportunity for a Design Director who does not shy away from the word “production”, to join our team. Through encouraging design best practices and leadership, you will play an instrumental role in growing our agency’s production design studio, its pertaining capabilities, and client opportunities. As an experienced Design Director, you have an enviable design pedigree, visual problem-solving skills, and creative approaches to lead your team and develop strong relationships with clients. Fast on your feet, you identify with the maker side of creativity and are adept at juggling multiple projects and their deadlines—for yourself and your team—to exceed the needs and goals of all stakeholders.

Specifically for this engagement, you have a good knowledge of what Performance Marketing is all about. With a holistic view of an overall campaign, you can set up modular systems that facilitates the creative storytelling idea but also supports data insights. Collaborating with the creative team, these systems will adhere to both best practices for performance marketing and client brand standards. You are excited by the possibilities for innovation found between understanding how data can influence design and how clever design can drive data results.

You understand quantity can never replace quality and strive to meet the demands of both through your experience building efficient practices, which bridge the gaps between vision and execution. Finally, you understand the realities of a creative studio and thrive in an ever-changing environment.

You Will

• Lead the design of a digital design system, both building from established patterns and iterating on new design components to evolve the system
• Be a hands-on creative lead with the desire and capability to manage a small design team
• Build and maintain creative culture within the design team
• Understand skillsets and personalities of team members to find areas for opportunity or improvement
• Collaborate, prioritize, and delegate to a small team of designers while keeping your individual work streams on track
• Establish strong rapport with other discipline leads, collaborating with Account, Strategy, UX and Content/Copy peers
• Act as a lead representing the design discipline in recurring status meetings for all active and potential projects
• Stay familiar with the latest trends and work in the digital design industry

You Have

• 8+ years relevant experience in a creative or marketing organization
• Experience in a lead design role within a project-based strategic, creative, or technical agency environment
• A portfolio of relevant experience design work that you can share (ideally, site or app-based work)
• Experience that leans towards digital design, responsive layout & hierarchy, experience flows, or ecommerce
• An interest in design systems and strong working knowledge of Figma and other industry standard creative tools
• Confidence interfacing with clients; presenting work and managing the design and feedback processes
• Knowledge of digital processes and the creative process
• A test and learn mindset with the willingness to embrace and adapt to change
• Ability to thrive in a creative, fast-paced environment