Design Director, Enterprise Products at WeWork (Lexington, KY)
At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.
About The Opportunity
We’re looking for a seasoned design leader, manager, and mentor with a mastery of design craft and an infectiously positive attitude to create high-impact work across our digital product experiences. This person thrives in fast-paced environments, has a proven track record implementing great product development process, working with product and engineering leadership, as well as managing and growing design teams. This person should be known for building a strong team culture, creating collaborative relationships with a long list of product partners, shipping innovative digital product experiences through human-centered design, and upskilling everyone around them in the process.
You’ll join a strong design leadership team empowered to drive user value on a global scale and positively impact organizational development. The team is made up of designers who are strong strategic thinkers and conceptual problem solvers, working on industry-defining innovations at an unmatched scale. Our ideal candidate is someone who will oversee and empower these designers to do their best work, but will also be ready to hop in and do some designing of their own when the moment calls for it. This person should be capable of zooming out to set the team vision, but also drilling down to a level where they’re assessing pixels.
This role requires someone who can be a catalyst for innovation and creativity, someone who can solve complex and diverse problems and deliver intangible value to our business and our members. As the Director of Product Design overseeing Internal Tools at WeWork, you should be passionate about simplifying and unifying complex business processes through elegant design solutions, creating consistent experiences that enable teams to be productive and efficient, and developing enterprise software solutions.
If you’re interested in building community, excited about reimagining the future of work, and have experience with shipping product at a global scale, we’d love to hear from you!
Once here, you will:
Define and drive design quality, practice, and offerings that meet both business and user goals
Help set the organization’s vision and actively align team efforts to achieve it, including new business opportunities
Lead and mentor a team of designers through the end-to-end design process, championing and encouraging innovation, creative thinking, new ideas and solutions
Own craft and capability output across key projects, ensuring each project deliverable is of the highest quality
Plan and build curated design programs to solve complex problems with design thinking and best in class product design delivery
Represent the needs and voice of the user, championing these needs with cross-functional partners to help prioritize planning and process
Act as a strategic partner to product and technology stakeholders ensuring prioritization and delivery of key work streams through an inclusive design process
Assess performance and provide career guidance for members of your design team.
Serve as design consultant to management across the company, cultivating relationships and effectively working with new and existing stakeholders across the business
14+ years of relevant industry experience; 7+ years leadership/management experience; while also having demonstrated experience leading cross-discipline teams.
Deep experience designing front-end, back-end and design systems and products, data and analytics dashboards and platforms, and business tools and web applications
Strong portfolio of designing SaaS products for enterprises or consumers
Experience creating environments where design teams can do high-quality, process-driven work.
Background in building and strengthening the multidisciplinary skillsets of a design team.
Vast knowledge and experience with driving and applying human-centered design processes while collaborating with customers, engineering, product management, and user researchers.
Experience shipping highly visible work into a mass market.
Strong Comprehension in two to three areas of expertise such as Service Design, Visual Design, Interaction Design, or Content Design.
Highly proactive with exceptional communication and interpersonal skills.
Life At WeWork
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.
As part of our commitment to health and safety, WeWork -- like a growing number of employers -- is requiring all U.S. employees to be fully vaccinated for COVID-19 as a condition of employment, absent a legal exception for reasonable accommodation. We provide unvaccinated new hires a 45-day grace period after their start date to get fully vaccinated or, if eligible, obtain a reasonable accommodation. If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date. Please note that roles that require in-person work -- currently, within our Community (excluding Member Experience), Facilities Management (including Security), Sales (excluding Sales Ops), and Member Technology teams -- will not be eligible for work-from-home as an accommodation because it poses an undue hardship on our business.