The Curriculum Development & Instructional Sr Designer is responsible for classroom instruction and facilitation related to the role-specific training of Client Operations team members. This training includes new hire training and onboarding of team members, reinforcement training of business processes, and ongoing training related to products, systems, and tools. The Curriculum Development & Instructional Sr Designer works closely with the QA team and Manheim Client Care leadership to identify continuous learning opportunities and delivers programs on an ongoing basis to meet the needs of the organization.
Your Role:
Teaching

• Delivers curriculum on a variety of platforms to include face-to-face, online, and blended learning environments. Exhibits a professional teaching presence and implements adult learning best practices.
• Manages the classroom during in-person training sessions, ensuring participation from learners in both individual and group exercises. This includes implementing interactive activities and energizers, and managing breaks.
• Manages the use of technology in the classroom, including preparing learner iPads for use, setting up webinars, and coordinating with learners when needed.

Documentation

• Ensures the proper documentation for all programs is in place. The Trainer II will update the participant and facilitator guides as needed to reflect changes made to products, systems, and processes.

Learning Expertise

• Stays current on the learning best practices and industry trends.
• Understands instructional design practices and options, and collaborates with learning team members to identify opportunities for improvement in courses.

Qualifications:

• Strong presentation skills, including classroom management
• Exceptional verbal and written communication skills
• Ability to work in a fast paced, self-directed environment to meet aggressive timelines
• Ability to work with teams and independently
• Detailed, organized, and systematic
• Highly proficient computer skills to include MS Office Suite, Outlook, and learning management systems (LMS)
• Bachelor's degree in related field OR an equivalent combination of education and work related experience
• 3 + years of work in related field

About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.