About the job
The Red Hat Engineering team is looking for an Associate User Experience (UX) Designer with experience in UX design who can work with a cross-functional team to deliver desirable software experiences for Red Hat to join us in Boston, MA. In this role, you will consider an end-to-end user experience that spans onboarding, usage, and support of our offerings. You will work with a team of researchers, designers, and front-end developers to build user experiences in your product area. As an Associate User Experience Designer, you will partner with stakeholders across Red Hat to gather business requirements and present recommendations.
What you will do

• Participate in design thinking, journey mapping, and other workshops to elicit requirements, identify priorities, and inform design
• Participate in user research to inform or validate design decisions
• Understand and communicate the information architecture, workflows, and processes surrounding the user experience
• Create mockups, wireframes, and other design deliverables
• Build relationships with developers to support successful implementation
• Identify usability issues and make solid recommendations for improvement
• Engage with PatternFly, our community-built design system, as both a user and a contributor
• Manage the end-to-end user experience for a product or product line
• Understand and communicate the information architecture (IA), workflows, and processes surrounding the UX
• Create mockups, wireframes, and prototypes
• Perform user testing to inform or validate design decisions
• Identify product usability issues and make solid recommendations for improvement
• Work directly with development to deliver strategies, specs, and assets

What you will bring

• Motivated to guide user experience through every step of the process for our lines of offerings
• Ability to collaborate across teams; comfortable explaining your ideas and process to other people
• Understanding of when and how to use data to inform design decisions
• Bachelor's degree or higher in interaction design, visual design, human computer interaction, human factors, computer science, information systems, or a closely related area
• 1+ years of experience with user interface (UI) design and experience designing web apps
• Ability to manage projects and work across teams with minimal supervision
• Experience with agile development and open source projects is a plus
• A portfolio that clearly demonstrates all of the above - include links to your work in your resume

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.