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About Fractal :
Fractal is a globally recognized Enterprise AI company with a vision to power human decision in the enterprise.
Fractal’s suite of businesses includes Asper.ai (enabling interconnected decisions for revenue growth) and Analytics Vidhya (one of the world’s largest data science communities). Fractal incubated Qure.ai, a global healthcare AI leader enhancing the rapid identification and management of tuberculosis, lung cancer, and stroke. Fractal’s dedicated AI research team is focused on foundational AI advancements, including knowledge-based foundational models, reasoning-based systems, and agentic systems. The team has launched successful products such as MarshallGoldsmith.ai, Vaidya.ai, Kalaido.ai, and the open-source reasoning model Fathom-R1-14B.
Fractal employs over 5,000 professionals across global locations, including the United States, Canada, UK, Netherlands, Ukraine, India, Singapore, South Africa, UAE, and Australia. It has consistently earned recognition as one of India’s Best Companies to Work For (Top 100, 2025), a ‘Great Workplace’ for eight consecutive years, and among ‘India’s Best Workplaces for Women’ for five years running by the Great Place to Work® Institute. Fractal was also named a Leader in the 2025 Forrester Wave™ for Customer Analytics Service Providers and earned leadership positions in the Everest Group Peak Matrix Assessment 2025 for AI and Analytics Services, and Information Services Group’s 2024 assessments for Data Engineering and Data Science Services.
Role Overview
We're looking for someone who:
- Has at least 3+ years of experience as a design researcher
- Must have a strong background in Design research/ Ethnographic research/User Experience research.
- Has a demonstrable portfolio of work that reflects the breadth & depth of skills as a Design researcher
- Has real-world experience in conducting user interviews and field study
- Exposure and experience working in international clients/geographies will be a plus
Key Responsibilities
- Collaborate closely with lead design researcher, interaction designer, counterparts in other functions/teams which are involved in the project, ensuring tight integration between Design and their respective workstreams in the best way that delivers on the client’s / stakeholder’s needs.
- Articulating research plan and research methodology on the basis of business understanding and context of the users.
- Developing detailed research methodology and research process, methods, and tools that are best suited for that project and client/stakeholder.
- Co-ordinating with external recruitment agencies and clients to ensure research plan management.
- Conducting user interviews and any other interactions with the users.
- Creating interview synthesis reports, frameworks and artifacts to discover insights, opportunities, and unmet needs.
- Collaborating with the rest of the design team to translate insights into the design that is high in addressing the user’s voice.
Required Qualifications & Skills
- Problem-solving.
- Must have a strong background in Design research/ Ethnographic research/User Experience research.
- Ability to work independently, take ownership, and deliver high-quality solutions under timelines.
- Strong communication skills with the ability to do Storytelling, presentation, and visual communication with required stakeholders.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Hiring Related QueriesIndia: [email protected]
Outside India: [email protected]
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Skills Required
- 3+ years of experience as a design researcher
- Strong background in design research, ethnographic research, or user experience research
- Demonstrable portfolio reflecting breadth and depth of design research work
- Real-world experience conducting user interviews and field studies
- Exposure to or experience working with international clients/geographies
- Ability to work independently, take ownership, and deliver under timelines
- Strong storytelling, presentation, and visual communication skills
- Problem-solving skills
Fractal Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fractal and has not been reviewed or approved by Fractal.
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Healthcare Strength — Health coverage includes medical, dental, and vision along with tax‑advantaged accounts and EAP in the U.S., indicating a broad core package. Feedback suggests core protections exist across regions, though specifics can vary by location.
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Leave & Time Off Breadth — Time‑off programs include generous PTO, paid holidays and sick time, paid volunteer time, and sabbaticals in some areas. Some accounts also describe manager‑approved or flexible PTO approaches alongside hybrid/WFH latitude.
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Flexible Benefits — Work arrangements commonly include remote/hybrid options and flexible schedules. Flexibility is frequently highlighted as part of the overall value proposition.
Fractal Insights
What We Do
Fractal is one of the most prominent players in the Artificial Intelligence space. Fractal's mission is to power every human decision in the enterprise and brings AI, engineering, and design to help the world's most admired Fortune 500® companies. Fractal's products include Qure.ai to assist radiologists in making better diagnostic decisions, Crux Intelligence to assists CEOs, and senior executives make better tactical and strategic decisions, Theremin.ai to improve investment decisions, and Eugenie.ai to find anomalies in high-velocity data & Samya.ai to drive next-generation Enterprise Revenue Growth Management. Fractal has more than 3,000 employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has consistently been rated as India's best companies to work for, by The Great Place to Work® Institute, featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research, and recognized as an "Honorable Vendor" in 2021 Magic Quadrant™ for data & analytics by Gartner.
