Design & Research Operations Graduate

Posted 2 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
40K-40K Annually
Entry level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Graduate role supporting Design and Research Operations at Wise. Responsibilities include coordinating cross-functional initiatives, supporting global program delivery, improving community operations, gathering feedback, identifying inefficiencies, introducing new practices, and strengthening design team capabilities. The role provides mentorship and requires a relevant degree, initiative, interest in design or program management, and eligibility to work in London.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Design & Research Operations Graduate to join our Design & Research Operations team in London. While you’ll learn and work within this central team, you’ll also partner closely with multidisciplinary product teams, shaping initiatives that improve design talent, delivery & culture. 

You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission: 

You'll be mentored by several Design & Research Operations team members at Wise, collaborating with other Wisers and fellow grads on cross-functional projects. We plan our focus areas every quarter, and your mission will be mapped out with your lead. You’ll have plenty of room to grow and help to define your scope.

Here’s how you’ll contribute:

  • Operational support: Help execute Design leadership visions and keep day-to-day community operations running smoothly by setting up collaborative initiatives, coordinating across teams, and gathering feedback on impact
  • Program management: Support end-to-end program delivery across the design community (e.g., coordinating global product feature rollouts across design, research, and cross-functional teams).
  • Capability building: Support the drive for overall team maturity and continuous improvement by identifying opportunities, introducing new practices or training, and boosting the design community's efficiency.

Qualifications

What does it take? These things are a must:
 

  • You are graduating in 2026 or 2027 from a Bachelors or Masters degree in Design/Design Management, Project/Program Management, Creative Production, Operations, Organisational Psychology or similar. 
  • You are able to start a full time graduate job in September 2027 and are eligible to work in London
  • You are passionate about design, human behavior, psychology, or project/program management, with an interest in improving how design communities operate.
  • You have a track record of identifying inefficiencies and taking initiative to drive positive change or optimize processes during university, personal projects, or extracurriculars.

And this would be great, but aren’t essential:

  • Familiarity with foundational agile concepts, project organization, or structured problem-solving methods

Additional Information

What you get back:
 

  • Have a real impact. Solve real customer & colleague problems

  • Lots of team activities

  • Salary of £40,000 per annum plus a $9,600 new hire stock grant and then $4,800 annualised stock grant

  • Fun offices with social activities 

  • Embrace global connection during Mission Days

  • Be part of a global team with a global mindset

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Graduating in 2026 or 2027 with a Bachelor's or Master's degree in Design, Design Management, Project or Program Management, Creative Production, Operations, Organisational Psychology, or a similar field
  • Able to start a full-time graduate job in September 2027
  • Eligible to work in London
  • Passion for design, human behavior, psychology, or project/program management
  • Interest in improving how design communities operate
  • Track record of identifying inefficiencies and taking initiative to drive positive change or optimize processes
  • Familiarity with foundational agile concepts, project organization, or structured problem-solving methods

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is considered generous, with substantial annual PTO, sick leave, and a paid sabbatical after four years highlighted. Feedback suggests these policies meaningfully support rest and flexibility.
  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and options like HSA contributions and a zero-deductible plan in some cases. Feedback suggests the healthcare offering is viewed favorably overall.
  • Equity Value & Accessibility — Equity grants (RSUs or stock options) are broadly available and positioned as a core part of total compensation. Feedback suggests some employees find the equity a meaningful component of their overall package.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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