Aurora Design Quality Assurance Specialist

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Position Summary
 

The Design Quality Assurance (QA) Specialist plays a critical role in ensuring the highest standards of quality and consistency in all design deliverables. This position involves overseeing the QA processes for design projects, ensuring compliance with brand guidelines, and providing support to design and production teams.
The Design QA Specialist will work closely with designers, project managers, and other stakeholders to identify and implement best practices, streamline workflows, and maintain rigorous quality standards.
 

Responsibilities

• Lead the QA process from project inception to final delivery, ensuring all design outputs meet quality standards and client specifications.

• Verify compliance with Roche branding and other client-specific guidelines, ensuring that all design elements adhere to established standards.

• Conduct thorough proofreading and editing of design materials to ensure accuracy, consistency, and quality.

• Approve projects and change requests (CRs) post-production, ensuring they meet the required quality standards.

• Maintain detailed records of quality checks, feedback, and project communications in Workfront.

• Intervene in the design process when necessary to ensure compliance with brand guidelines and quality standards.

• Identify process efficiencies and best practices to enhance the QA process and reduce the number of incoming CRs.

• Work closely with graphic designers and project managers to ensure seamless communication and project continuity.

• Utilize Adobe Creative Cloud and Workfront for quality assurance checks and project management.

• Ensure all client feedback and requests are accurately implemented, and collaborate with graphic designers for necessary changes.

• Implement and manage a system for tracking design errors and feedback, providing insights for continuous improvement.

• Explore and implement software tools to streamline QA processes, improving accuracy and efficiency.

• Establish a feedback loop with the design team to ensure continuous improvement and adherence to quality standards.
   

Who you are
 

You are a detail-oriented and proactive professional with a passion for maintaining high standards of
design quality. You thrive in a fast-paced environment and enjoy collaborating with cross-functional
teams to achieve the best possible outcomes. Your expertise in design quality assurance and your
commitment to continuous improvement make you a valuable asset to any design team.
Further requirements

• 3+ years of professional experience in design quality assurance or a related role within a creative agency or similar environment.

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.

• Demonstrated ability to create and utilize QA checklists and maintain quality standards across multiple projects.

• Strong knowledge of design principles, typography, color theory, and layout design.

• Proven experience in managing and reviewing design projects from concept to final delivery.

• Excellent communication and collaboration skills, with the ability to provide constructive feedback to designers and other team members.

• Familiarity with Workfront or similar project management tools is preferred.

• Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
   

In exchange, we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes, and the chance to shape your career.

•  A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes, and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

• Excellent benefits & flexibility:  

• Monthly transportation allowance

• Home Office set-up equipment

• Health Insurance

• Life/Accident insurance

• Eyeglasses settlement

• One-time payment options for various events in life e.g. weddings, childbirth

• Service Awards: We value loyalty with additional holidays and bonus payment

• Hybrid Work

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Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.