Design Operations Manager

Reposted 3 Days Ago
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Hiring Remotely in USA
Remote
Senior level
Greentech • Transportation
The Role
Manage cross-functional design projects, integrating hardware and software to enhance user experience, while overseeing processes from concept to production.
Summary Generated by Built In

Who we are:

Glydways is reimagining what public transit can be. We believe that mobility is the gateway to opportunity—connecting people to housing, education, employment, commerce, and care. By making transportation more accessible, affordable, and sustainable, we empower communities to thrive and unlock economic and social prosperity.

Our mission is to revolutionize transit with a solution that delivers high capacity, exceptional user experiences, unmatched affordability, and minimal environmental impact.

The Glydways system is a groundbreaking network of carbon-neutral, interconnected transit pathways powered by standardized autonomous vehicles on dedicated roadways. Operating 24/7 with on-demand access, it offers personalized and efficient mobility—without the burden of heavy upfront infrastructure costs or ongoing taxpayer subsidies.

With Glydways, we’re building more than a transportation system; we’re creating a future where everyone, everywhere, has the freedom to move.

Meet the team:

Our Design team represents the rider and operator in every Glydways experience. We design vehicles, apps, kiosks, stations, infrastructure, and operations centers. Our team blends industrial design, interface design, research, and prototyping expertise. Building something that has never existed before means rethinking, exploring, and challenging assumptions to find better solutions. We test ideas through physical and digital prototypes to form strong, intuitive opinions—allowing us to move quickly and confidently. We work closely with engineering, product, and marketing to ensure every experience is as delightful as it is functional.


Roles & Responsibilities:

  • Integrate hardware and software design to deliver a seamless end-to-end product experience.
  • Translate rider and operator needs into clear, actionable direction for design, product, and engineering teams.
  • Oversee the design portfolio at the program level, balancing near-term execution with long-term priorities.
  • Own and refine the inbound request process, aligning resources and timelines with business needs.
  • Plan, organize, and guide projects from early concept through production.
  • Facilitate clear communication across Industrial Design, Human Interface, Engineering, and Product teams.
  • Anticipate and resolve execution challenges before they become blockers.
  • Maintain clear, accessible documentation of priorities, milestones, and key decisions.
  • Champion the rider and operator experience while meeting safety, accessibility, and operational requirements.

Knowledge, Skills and Abilities:

  • 8+ years managing cross-functional design projects with both hardware and software experience strongly preferred.
  • Deep understanding of design processes and the ability to integrate them across disciplines to deliver human-centered experiences at a high level of craft.
  • Exceptional communication and facilitation skills with proven ability to influence without authority and turn ambiguity into clarity and momentum.
  • Thrives in fast-paced, iterative environments with a bias toward action and strong attention to detail.

Glydways provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Top Skills

Hardware Design
Software Design
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The Company
HQ: San Francisco, California
86 Employees
Year Founded: 2016

What We Do

Glydways, Inc. is an American transportation technology and clean energy company based in South San Francisco, CA. The company specializes in the design, manufacture, installation and operation of affordable autonomous transportation for low, medium and extremely high capacity needs.

Founded in 2016 by engineer and entrepreneur Mark Seeger, the company was started with the goal of providing affordable mobility for communities across the world. This goal is founded in the belief that access to affordable housing, employment, education and care lead to economic and social prosperity, and the key to this equity is mobility for as many people as possible.

Lead by Gokul Hemmady who serves as CEO, the company’s core objectives are to provide a 24/7 mobility service solution that is environmentally net-negative in terms of greenhouse gas production (GHG), and, inherently profitable. GHG-negative is achieved through the invention and use of power-efficient technologies to reduce the watt-hours-per-person-per-unit-distance traveled, and, photovoltaics embedded into the infrastructure. Economic sustainability is achieved by designing for operational costs that are inherently lower than revenue collected when selling a ride. The key comes from decoupling the unit-costs from the utilization of the system, something that is not possible with existing public/mass transportation systems. By being financially sustainable, Glydways relieves municipalities of the vast annual subsidies required to operate existing solutions, which are inherently unprofitable and thereby a fiscal burden to public budgets. Further, the Glydways business model allows for private capitalization of entire systems.

Glydways provides the highest capacity, at the lowest cost, with the best user experience, and the lowest greenhouse gas footprint of any mobility solution, providing a personal, on-demand, and point-to-point journey with no stops between origin and destination

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