As the Design Operations Manager, you will lead the production of in-store visual assets and digital seasonal marketing materials, ensuring brand consistency across all channels. You will manage a team of in-house designers, oversee creative workflows, and collaborate with internal teams to develop high-quality visual assets for both physical and digital platforms. This role is responsible for optimizing design processes, maintaining creative excellence, and managing external vendors and freelancers when needed. Your work will play a critical role in enhancing Suitsupply’s visual identity, strengthening brand presence, and driving engagement across retail and digital spaces.What You Will Do:
- Lead the production of in-store blow-ups, signage, promotional materials, and digital seasonal assets, including email campaigns, display ads, social media visuals, and website content.
- Manage a team of in-house designers, overseeing daily planning, workload distribution, and professional development.
- Coordinate copywriting efforts, ensuring alignment between messaging and visual design across all marketing materials.
- Source and manage freelance designers and contractors to support design needs while maintaining brand consistency.
- Collaborate with cross-functional teams (Retail, Merchandising, Product, and Marketing) to integrate visual assets across both physical and digital touchpoints.
- Oversee external vendors for large-format visual production, ensuring cost-effectiveness, high quality, and timely delivery.
- Implement and optimize design operations tools and workflows to improve efficiency and collaboration within the creative team.
- Maintain and manage digital asset libraries to ensure organized, accessible storage of creative materials.
- Stay updated on industry trends and emerging technologies to enhance Suitsupply’s visual brand presence.
Who You Are:
- Bachelor’s degree in Graphic Design, Visual Communication, Marketing, or a related field.
- 5+ years of experience in design operations management, overseeing both in-store and digital marketing assets.
- Strong leadership skills with experience managing and developing in-house design teams.
- Expertise in print production processes and large-scale in-store visual design (banners, signage, blow-ups).
- Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with digital design tools (Figma, Sketch).
- Experience in copywriting or working closely with copywriters to craft compelling marketing messages.
- Familiarity with asset management systems and project management tools to optimize workflow efficiency.
- Excellent organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment.
- Strong communication skills, with the ability to provide clear feedback, guide creative teams, and align stakeholders.
What You Will Get:
- Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.
- Growth: At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step.
- Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization.
- Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.
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What We Do
Founded in Europe in 2000, Suitsupply has grown to over 125 international stores in cities such as Milan, London, Zurich, Amsterdam, New York, Toronto, Shanghai, Singapore and Hong Kong. In addition to our ever-expanding number of brick-and-mortar locations, we maintain a strong online presence, allowing Suitsupply to bring our style and top-tier service to all corners of the globe.
In an industry where fast fashion dominates and craftsmanship is fast disappearing, Suitsupply introduces a better option: one where no attention to detail or quality is ever spared. That’s why we use only the finest Italian fabrics sourced from mills such as Ferla, E. Thomas, Larusmiani and Vitale Barberis Canonico.
We have received widespread accolade from the likes of GQ, Esquire, and, perhaps most notably, a Wall Street Journal blind test that rated a $600 Suitsupply suit in a first-place tie with a $3,600 Armani.
While high-quality suiting at an affordable price point remain at the core of all that we do, our versatile range includes jackets, trousers, outerwear, shoes, accessories and attire available as prêt à porter and made-to-measure.
At Suitsupply, we pride ourselves in taking innovative approaches to traditional problems. This has led to the development of technologies such as our Design Your Own feature, our Garmentor app, and a commitment to in-house tailoring, providing quick alterations while you wait for a perfect fit every time. Each and every sales associate receives in-depth training through our acclaimed Suit School, bringing the unmatched level of passion and expertise that make Suitsupply’s customer service stand out.
The message is clear. We believe that nobody should leave Suitsupply with anything less than a perfect fit. If you’re equally devoted to quality, check out our jobs page for opportunities to join us.
