Your Role
Gensler’s Brand Experience Design Studio brings together strategy, storytelling, design, and technology to create immersive, inhabitable experiences that build lasting emotional connections. Our work spans innovation centers, experience centers, exhibitions, branded environments, and digital-physical ecosystems, delivered through highly collaborative, multidisciplinary teams.
We are seeking a Design Manager and client relationship leader to help drive experiential projects from vision through delivery. This role is ideal for a proactive, organized professional with experience managing complex programs—someone who thrives at the intersection of creative ambition, client partnership, and operational excellence.
What You Will Do
Lead client relationships to deliver strategic, experiential, and design excellence while maintaining trust, clarity, and momentum.
Own overall project responsibility, including client satisfaction, scope, quality, schedule, and financial performance.
Manage and coordinate multidisciplinary teams across multiple concurrent projects, including designers, strategists, technologists, architects, and external partners.
Develop and oversee project scopes, work plans, staffing plans, and budgets; actively manage risk and change.
Track and report on project financials, resourcing, and performance against goals.
Serve as a key liaison between studios, disciplines, and external vendors to ensure seamless integration and delivery.
Contribute to proposal development, project pursuits, and the strategic growth of client relationships.
Support new business development through clear communication of vision, value, and approach.
Your Qualifications
10+ years of experience in a design consultancy, agency, architecture/interiors, or related field, with 5+ years managing multidisciplinary creative teams and complex client engagements.
Demonstrated experience delivering large-scale, multidisciplinary experiential projects, such as innovation centers, experience centers, exhibitions, or brand-led environments.
Bachelor’s degree or higher in a relevant discipline.
Strong client-facing presence with excellent verbal, written, and presentation skills.
Highly organized and detail-oriented; able to balance creative ambition with budgets, schedules, and resources.
Proven ability to lead teams, manage stakeholders, and navigate competing priorities with confidence and diplomacy.
Experience developing proposals, defining scopes, and supporting business development efforts.
Proficiency with Adobe Creative Suite, Microsoft Word and Excel; familiarity with project management tools and processes.
Comfortable reading architectural drawings and collaborating within architectural workflows (a plus).
**The base salary will be estimated between $120-150k plus bonuses and benefits and contingent on relevant experience.
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Skills Required
- 10+ years of experience in a design consultancy, agency, architecture/interiors, or related field
- 5+ years managing multidisciplinary creative teams and complex client engagements
- Bachelor's degree or higher in a relevant discipline
- Strong client-facing presence with excellent verbal, written, and presentation skills
- Proficiency with Adobe Creative Suite, Microsoft Word and Excel
Gensler Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gensler and has not been reviewed or approved by Gensler.
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Strong & Reliable Incentives — Incentive programs include twice‑yearly bonuses and profit sharing that are positioned as meaningful parts of total compensation. Employee ownership elements can reward longer tenure and contribute to overall earnings beyond base pay.
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Equity Value & Accessibility — Employee stock ownership and stock appreciation programs provide wealth‑building avenues beyond salary. These equity mechanisms are highlighted as part of the standard package.
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Healthcare Strength — Core coverage spans medical, dental, and vision alongside life and disability, EAP/mental‑health resources, and wellness programs. Benefits breadth is described as solid within the industry context.
Gensler Insights
What We Do
Gensler is a global architecture, design, and planning firm with 53 locations and more than 6,000+ professionals networked across the Americas, Europe, Greater China, Asia Pacific, and the Middle East. Founded in 1965, the firm works globally with more than 4,000 clients across more than 33 practice areas spanning the work, lifestyle, community, and health sectors. Everything we do is guided by our mission: To create a better world through the power of design. We believe the power of design can spark positive change and create a future that promotes equity, resilience, and wellbeing for everyone. Gensler was named one of Glassdoor’s Best Places to Work in 2020, 2019, 2017 and 2016, and our award-winning culture has been recognized by Fast Company as one of the 100 Best Workplaces for Innovators in 2021. Our people-first philosophy is centered on the core ideas of diversity empowerment, impact, community, respect, and growth. You can learn more about our commitment to creating an inclusive and diverse workplace at https://www.gensler.com/careers#diversity.
