Design Lead

Posted 4 Days Ago
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Des Moines, IA, USA
Hybrid
Senior level
Healthtech • Insurance
The Role
Hands-on Design Lead producing high-quality visual communications across print and digital. Maintain and enforce brand guidelines, mentor designers, lead photo shoots, and collaborate with Marketing. Use Adobe Creative Cloud and generative AI tools to prototype and execute designs, ensure accessibility standards, manage multiple projects, present creative rationale to stakeholders, and improve workflows and processes.
Summary Generated by Built In
Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Job Description

Shape Wellmark’s brand through strategic design, creative execution, and thoughtful innovation. 

At Wellmark, design is how we bring our brand to life through clear, compelling work that connects with the people we serve. We are seeking a Design Lead who is first and foremost a hands-on designer: someone who enjoys doing the work, solving creative problems, and producing high-quality visual communications across print and digital channels. In this informal lead role, you’ll also help raise the bar for the team by sharing expertise, offering guidance, and influencing how work moves from idea to finished product while staying closely connected to the details. 

Curiosity about new tools and tech, including generative AI, is important, but the focus is on practical application. The ideal candidate is comfortable experimenting with tools like Adobe Firefly or similar platforms to improve speed, iteration, and creative options when appropriate, while keeping brand standards, quality, risk, and responsible use at the forefront. You will help identify where AI can support the creative process, but your strength will be turning ideas into polished, effective work. 

This is a fast-paced, highly visible role suited for someone who enjoys an agency-like environment, takes ownership, and likes being in the weeds as much as shaping the direction of the work. You will partner closely with Marketing and Corporate Communications, balance multiple priorities, and help move projects forward by contributing strong design execution, thoughtful recommendations, and steady informal leadership that supports the team and strengthens Wellmark’s visual brand. 

Qualifications

Required: 

  • Bachelor's degree in Graphic Design, or related degree, or direct and applicable work experience. 
  • Minimum of 6 years of related experience in a design or a similar role as well as using content management systems in a production, deadline-driven environment. 
  • Some experience leading photo shoots for large scale projects. 
  • Exceptional attention to detail. Thorough understanding of color theory and how that can be used within marketing. 
  • Ability to balance multiple projects for multiple clients and meet deadlines consistently. 
  • Fluency in Adobe Creative Cloud. Strong technology knowledge with the ability to work in PC and MAC environments. Technical aptitude to learn new software quickly. 
  • Ability to lead and/or mentor other creative professionals. Ability to perform, document, and guide others through workflows with accuracy and demonstrated ability to recommend changes to improve processes. 
  • Strong verbal and written communication skills. Engaging, professional, and polished presentation skills, including the ability to respond to questions from key clients and stakeholders. Must articulate information accurately to internal and external stakeholders, as well as represent Wellmark’s brand with professionalism. Demonstrates sound judgment, critical thinking, and poise in all situations. 
  • Ability to give and take feedback in a constructive manner and to support cooperation and collaboration across teams. 

Preferred: 

  • Bachelor's degree 
  • Adobe certifications. 
  • Experience developing designs for websites and digital publications. 
  • Experience in coding languages (HTML, CSS, etc.). 
  • Familiarity and experience with WCAG accessibility compliance guidelines. 

Additional Information

a. Guide and provide overall subject matter expertise for designers. Mentor others and help create an inclusive and collaborative culture for team members. 

b. Manage and own the Wellmark visual brand guidelines and visual styles used to ensure the Wellmark image is cohesive and consistent in all mediums. Ensure correct use of brand trademarks in compliance with Blue Cross and Blue Shield guidelines. Communicate brand guidelines and ensure adherence to standards across all company creative. Serve as subject matter expert on visual branding and corporate identity questions and issues. 

c. Collaborate with Marketing staff to establish visual standards for Wellmark business segments, products, and services. Provide in-depth design knowledge to ensure creative is effective and compelling. Maintain Wellmark’s brand guidelines and identity tools. 

d. Lead in developing unique design concepts and content to solve business and brand challenges. Use data to inform and support creative decisions. Present creative ideas to Marketing peers and clients in the business, communicating strategic quality and creative rationale.  

e. Provide art subject matter expertise to in-house and outside resources through all phases of creative development, working to ensure design objectives are met and all creative solutions meet brand standards.  

f. Provide guidance to designers and Marketing team on quality of design. Alongside team leader, coach and create design training to help employees develop their skills. Keep up to date on design trends and technology and collaborate with team leader on implementing changes that can result in more effective communication or improved processes. 

g. Create design concepts and production artwork for a variety of content formats (print collateral and magazines, emails, presentations, online publications, infographics, etc.). Present creative to appropriate stakeholders and provide consultation on desired edits to ensure content is accurate and expectations are met. 

h. Develop and maintain strong relationships with Marketing peers and business clients. As needed, negotiate on timelines, and project task specifications and quickly adapt to changing priorities, timelines, and direction, as well as handle multiple projects between clients. 

i. Use project tracking software to log and track design projects and provide regular reports to leadership on the number and nature of design projects. 

j. Other duties as assigned. 

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them. 

Skills Required

  • Bachelor's degree in Graphic Design or related degree, or equivalent experience
  • Minimum of 6 years of related design experience in a production, deadline-driven environment
  • Experience using content management systems in production
  • Experience leading photo shoots for large scale projects
  • Exceptional attention to detail and thorough understanding of color theory
  • Ability to balance multiple projects and meet deadlines consistently
  • Fluency in Adobe Creative Cloud
  • Ability to work in PC and Mac environments and learn new software quickly
  • Ability to lead and mentor other creative professionals
  • Ability to document and guide workflows and recommend process improvements
  • Strong verbal and written communication and polished presentation skills
  • Ability to give and receive constructive feedback and collaborate across teams
  • Adobe certifications
  • Experience developing designs for websites and digital publications
  • Experience in coding languages (HTML, CSS, etc.)
  • Familiarity with WCAG accessibility compliance guidelines

Wellmark Blue Cross and Blue Shield Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellmark Blue Cross and Blue Shield and has not been reviewed or approved by Wellmark Blue Cross and Blue Shield.

  • Fair & Transparent Compensation Pay is considered competitive in common frontline roles, with Customer Service Representative pay above typical market levels. Compensation is often viewed as a relative strength compared to other workplace factors.
  • Healthcare Strength Benefits are described as comprehensive, with medical, dental, and vision coverage highlighted as a differentiator. Strong health coverage appears to contribute meaningfully to overall pay satisfaction.
  • Retirement Support Retirement programs include a 401(k) with match alongside a separate pension, an uncommon combination in today’s market. Principal is identified as the retirement plan provider, reinforcing program stability.

Wellmark Blue Cross and Blue Shield Insights

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The Company
HQ: Des Moines, IA
1,783 Employees
Year Founded: 1939

What We Do

Wellmark Blue Cross and Blue Shield and its subsidiaries provide health coverage to more than 2 million members in Iowa and South Dakota. And through the Blue Cross Blue Shield Association, Wellmark is part of a trusted national network that insures more than 100 million people. That's nearly 1/3 of all Americans. Wellmark offers flexible benefit designs, competitive prices, and a large selection of providers. Nearly all physicians and hospitals in Iowa and South Dakota participate with Wellmark, and the Blue Cross and Blue Shield Association provides extensive national and international coverage. *Wellmark Blue Cross and Blue Shield is An Independent Licensee of the Blue Cross and Blue Shield Association serving Iowa and South Dakota.

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