Design Lead – Target Operating Model | Banking
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months
Lead the design of a future-ready operating model for a global banking transformation programme.
The RoleWe're supporting a global bank on a major Third Party Risk Management transformation and are looking for an experienced Design Lead to own the Target Operating Model workstream.
Working across Procurement, Risk, Compliance and Technology, you'll define the future operating model that will underpin how the bank manages its third-party supplier ecosystem. This is an opportunity to shape strategic change within a complex, highly regulated environment while working alongside senior stakeholders to deliver lasting business value.
What You'll DoLead the design and delivery of the Target Operating Model for a large-scale Third Party Risk Management transformation programme.
Facilitate workshops with senior stakeholders across Procurement, Risk, Compliance and Technology to define future-state processes and operating principles.
Redesign end-to-end procurement and supplier management processes, including governance, operating procedures and role definitions.
Produce high-quality operating model artefacts, process documentation and implementation deliverables aligned to regulatory expectations.
Partner with programme leadership to ensure the future operating model is practical, scalable and successfully embedded through implementation.
Proven experience leading Target Operating Model or procurement transformation initiatives within a large banking organisation.
Deep expertise in Procurement and Third Party Risk Management, with a strong understanding of the regulatory landscape.
Experience influencing senior stakeholders and building alignment across complex transformation programmes.
Excellent facilitation, process design and documentation skills with the ability to translate strategy into practical operating models.
Strong communication and collaboration skills with a structured, delivery-focused approach.
Experience delivering Third Party Risk Management transformation programmes within global financial institutions.
Knowledge of supplier lifecycle management technologies and procurement platforms.
Experience working across cross-functional teams in highly regulated environments.
Familiarity with operating model implementation and business change activities.
Consulting experience supporting enterprise-wide transformation programmes.
Deliver high-impact transformation programmes for Tier 1 financial institutions.
Work in a collaborative, flat and entrepreneurial consulting culture.
Access continuous learning, professional training and industry certifications.
Help clients solve complex business and regulatory challenges.
Shape the future of financial services through meaningful transformation.
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders.
Family-Friendly: Maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning & Extras: Minimum 40 hours of training annually, Business Coach from Day One, online GP services, Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance.
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.
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Skills Required
- Proven experience leading Target Operating Model or procurement transformation initiatives within a large banking organisation.
- Deep expertise in Procurement and Third Party Risk Management with strong understanding of the regulatory landscape.
- Experience influencing senior stakeholders and building alignment across complex transformation programmes.
- Excellent facilitation, process design and documentation skills to translate strategy into practical operating models.
- Strong communication, collaboration skills and a structured, delivery-focused approach.
- Experience delivering Third Party Risk Management transformation programmes within global financial institutions.
- Knowledge of supplier lifecycle management technologies and procurement platforms.
- Familiarity with operating model implementation and business change activities; consulting experience on enterprise-wide transformations.
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision coverage are described as solid with low copays and a good variety of choices, complemented by mental‑health resources, an EAP, and wellbeing events. Company materials emphasize global availability of these supports.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and shared parental leave are highlighted, with several months of maternity leave noted in the U.S. in some accounts. Additional paid leave is called out for life events such as pregnancy loss, fertility treatment, menopause, and bereavement.
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Wellbeing & Lifestyle Benefits — A global wellbeing program, coaching/mentoring, mental‑health initiatives, and wellness reimbursements (e.g., gym, fitness) are positioned as core parts of the offering. Flexible working is emphasized alongside regionally tailored wellbeing events.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Employees engage in a combination of remote and on-site work.
