Who We Are
We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.
We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.
If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.
The Role
We’re looking for a Design Director to serve as the day-to-day design steward of our core product experience.
This role reports into the strategic leader of Design and is focused on design leadership embedded deeply within Product — working shoulder-to-shoulder with Product Management, Engineering, Research, Brand Marketing, and Design Systems to shape experiences that are clear, cohesive, and genuinely useful.
You’ll lead and mentor designers while remaining hands-on when it matters, setting a high bar for craft, judgment, and experience quality. You’ll help teams navigate ambiguity, bring definition where it’s needed, and turn complex problems into intuitive, well-considered solutions others can rally behind.
This role is ideal for a senior design leader who thrives at the intersection of strategy and execution, leads through influence, and believes great design is both rigorous and deeply human.
Responsibilities
- Act as the day-to-day design leader for ZenBusiness’ core product experience, ensuring clarity, coherence, and quality across end-to-end workflows
- Lead, mentor, and develop designers and design leaders, helping grow individual talent while evolving the overall design practice within Product
- Work hands-on alongside designers when needed — modeling strong design judgment, craft, and problem framing
- Partner closely with Product and Engineering leaders to shape direction, define opportunities, and translate strategy into shipped experiences
- Collaborate with Brand Marketing and Design Systems to ensure the product experience is aligned, cohesive, and scalable
- Bring structure to ambiguity by framing problems clearly, identifying opportunities, and helping teams align around thoughtful direction
- Set and uphold high standards for experience quality, interaction design, and visual execution through feedback, critique, and example
- Lead through influence — fostering trust, strong partnerships, and shared ownership across disciplines
- Apply research, data, and lived experience to form strong opinions, while remaining open to new insights as understanding evolves.
- A senior product design leader who is comfortable operating in ambiguity and uses design as a clarifying force
- Strong design sensibility and judgment, with a keen eye for quality, patterns, and emerging practices that can meaningfully inform product decisions
- A proactive mindset — someone who identifies opportunities and defines thoughtful paths forward without waiting to be directed
- A collaborative, human leader who builds others up, inspires trust, and leads through partnership rather than authority
- The ability to express strong, well-reasoned perspectives grounded in research, data, and experience — and to adapt those perspectives as new insights emerge
- Experience mentoring designers and helping elevate both individual growth and team effectiveness
- Comfort balancing strategic thinking with hands-on involvement to drive clarity and quality where it matters most
Qualifications
- Significant experience leading product design teams and shipping complex, user-centered digital products
- A track record of working closely with Product and Engineering partners to deliver thoughtful, high-quality experiences
- Deep understanding of UX, interaction design, and design fundamentals, and how to apply them in real-world product contexts
- Experience operating across multiple levels — from detailed execution to higher-level experience strategy
- Prior Director-level experience is a plus, but not required; we welcome candidates ready to step into this scope with the right leadership maturity and judgment
Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.
Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!
Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided.
Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.
Please check out our careers' page to learn more about our culture, benefits, and open opportunities.
*applicable to in-office employees
What We Do
ZenBusiness gives customers the power and support to scale their business. ZenBusiness has helped over 300,000 businesses get up and running by providing the tools and resources needed for success.
ZenBusiness is a trusted partner that gives entrepreneurs the power and support to scale their business. We use technology and automation to provide fast and low-cost services, expert support, and a personalized dashboard that puts everything entrepreneurs need at their fingertips.
Zenbusiness is the only business formation partner in the Small Business Digital Alliance initiative ("SBDA"), a national initiative of the U.S. Small Business Administration (SBA) alongside such companies as Google, Amazon, Microsoft, etc. While continuing our efforts to support new entrepreneurs on their journey to grow an LLC in 2022, ZenBusiness offers a $5K Grant Program. This allows small business owners to fund their business and passion.
Becoming an entrepreneur is stressful and intimidating, especially for underserved communities. ZenBusiness is dedicated to supporting such businesses by partnering with nonprofits and organizations with a passion for change. This includes work with the Lemonade Day, Latinitas, Greater Austin Asian Chamber of Commerce, Inmates to Entrepreneurs, Kiva, Synergies Work assisting entrepreneurs with disabilities, and more. As a company, we support the volunteer work Zenbusiness employees are passionate about by offering volunteering time and opportunities in their communities.
Zenbusiness was rated by Forbes as one of the “Best LLC Services” in the country for the second year in a row with an outstanding 4.9 rating.
At ZenBusiness we strive to make the workplace a positive aspect of all of our employees' lives, by offering robust medical, dental, vision, disability, life, and vision insurances, competitive salaries, PTO, and generous parental leave.
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