Project Coordinator

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Carmel, IN
In-Office
Design
The Role

Behind the Design is on the lookout for a solution-driven, confident Project Coordinator for a local, thriving interior design business!

Why Join the Team?

Over the last 18 years, this family-owned business’ demonstrated track record of success has led them to become a one-stop shop for bespoke solutions that range from indoor and outdoor shades to full-home window coverings. Join a dynamic team that values curiosity, problem-solving, and providing expert customer service.

What We Offer:

  • A history of promoting from within + a pre-paved path for your growth!!
  • A starting salary between $60-65,000/year, depending on experience.
  • Retirement planning through an IRA with 2% match.
  • A monthly health plan stipend of $400 to go toward your plan(s) of choice.
  • PTO: 2 weeks in year one. 3 weeks in year 2. 4 weeks in year 10 and beyond!
  • Paid Holidays Per Year: 6
  • Work-life Balance: Start between 8-9am M-Friday, wrapping between 4-5pm, depending on the day. Fridays, we wrap the day around 3pm.

A High Level Snapshot of the Role:

You'll project-manage the smooth flow of orders after designers complete consultations with our clients. You’ll act as the last stop in realistic delivery of each design and be responsible for communicating any gaps to the designers and posing solutions. You’ll be an account manager and order-placer with our vendors, who are fabricators and manufacturers, and you’ll interface on every project’s success by communicating details to our installation team via a streamlined process. You’ll work closely with operations to help streamline the post-order process, maintain stock levels, prepare for installations, and coordinate with vendors.

A Day In the Life:

  • Project manage a high volume of sales/projects with priorities of deadline, realism and detail.
  • Serve as an affable yet courageous liaison for each sale/design’s realism, communicating any misgivings to designers in a timely manner, according to process and procedure, with each sale or project’s deadline in mind.
  • Prep materials and provide installers with necessary product and installation details.
  • Communicate with vendors and third party logistics to place orders and communicate regarding any changes in lead times and deliveries.
  • Maintain project timelines and ensure coordination between internal teams and ensure designer communication to clients in a timely fashion.
  • Occasionally visit project sites to assist with installations.
  • Problem-solve on the spot with confidence and proficiency.

What We’re Looking For:

We’re looking for a problem-solver with a "figure-it-out" attitude—someone who takes ownership and isn’t afraid to dive in and find answers. While interior design industry experience isn’t required, you should have a strong sense of organization and be able to manage a variety of tasks efficiently.

Qualifications:

  • Strong organizational and multitasking skills.
  • Excellent communication skills, both written and verbal.
  • Basic knowledge of design sales processes. Huge bonus points for experience with window treatments or other textile-based projects.
  • Background in project management, account management, vendor management,and/ or a showroom/workroom environment preferred.
  • Former seamstresses and seamsters are welcome!
  • A curious, confident, driven, and actionable mindset.
  • You’re solution-oriented and take ownership without a second thought.
  • Ability to work well within a dynamic team of life-long learners.
  • Experience with luxury in-home products is a plus.
  • Agility with training at our Carmel showroom but reporting longterm to our Indianapolis warehouse.

Ready to grow with us? Apply Today! We can’t wait to hear from you.

Behind the Design and its affiliates are equal opportunity employers.

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The Company
HQ: Chicago, IL
6 Employees
Year Founded: 2018

What We Do

Behind the Design specializes in recruiting, training, and operations process development for interior design and home remodeling companies. Our mission is to engage, educate, and evolve small businesses, by creating training and operational systems that will inspire their employees, streamline costs, and develop a ROCKSTAR culture to drive profits!

From window coverings to interior design, furniture and flooring, closets and painting or electrical, if you serve a residential or commercial clientele that provides full circle consultation to install services, we will assist you in building your business to be scalable from $2m to $10m and beyond. We will help you find the right people and put them in the right seats, train them to be productive in their sales, customer service, or business development roles, and craft procedure manuals that will give them a roadmap to succeed.

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