Design Consultant

Posted Yesterday
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San Marcos, CA, USA
In-Office
18-22 Hourly
Junior
Manufacturing
The Role
Conduct in-home sales consultations for custom window coverings, educating customers, assessing window and installation conditions, measuring accurately, preparing quotes, and submitting orders. Build relationships with retail associates and managers by training and motivating them on company programs. Manage customer expectations, communicate effectively, plan territory activities, and use CRM and office tools. Frequent travel throughout an assigned territory is required.
Summary Generated by Built In
Description

Design Consultant

The Best Experience Company 

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you! 


Sunburst Shutters Business Unit

Sunburst Shutters is a nationally recognized leader in premium custom window treatments, serving both high-end residential and commercial customers. With more than 45 years in business, we have built a strong reputation for delivering high-quality products and industry-leading customer service and installation experiences. We are known for our market leadership, commitment to excellence, and focus on creating exceptional customer outcomes. Sunburst operates in a fast-paced, high-energy environment that values performance, collaboration, and a fun, engaging culture.


Objectives:

The Design Consultant will use their passion for interior design and décor to help consumers find the perfect window covering solution for their home while providing a best experience. This role requires frequent day travel within an assigned territory. Here’s a bit more about what you can expect your time to look like:  

  • 90% - Conduct In-Home sales consultations while assisting and educating customers with the best window covering selections for their home – facilitate the in-home quoting and selling process. Finalize sales by submitting order on behalf of customers.
  • 5% - Work closely with Big Box Retailers – Associates, Store and Dept. Managers, District and Regional Managers in educating, motivating and training staff in our programs.
  • 5% - Communication and Planning
Requirements

What We’re Looking For 

  • High school diploma, GED or equivalent required
  • A minimum of one year of previous related work experience preferred
  • May require local licensing in some municipalities
  • Inspiring and persuasive communication/presentation skills, with the ability to influence a broad range of people and personalities
  • Excel in high-pressure work environment that demands careful and meticulous attention to detail with emphasis on multi-tasking and prioritizing
  • Some experience on color in the home and love of interior design; previous window treatment experience a plus
  • Consumer expectation setting and managing the consumer shop at home experience. Must have excellent soft personal skills in addition to selling and window covering knowledge
  • Ability to assess jobsite and identify most appropriate solutions (squareness of windows, installation or operating obstacles, application conditions, etc.)
  • Proficient with MS Office, mobile devices, email, CRM and the ability to learn and use new apps.
  • Ability to use a tape or digital measure and provide accurate dimensions for quoting and ordering
  • Valid Driver's License required 

How We Work to Deliver a Best Experience: Our Culture

  • Our Core Value: We do the right thing, always
  • Our Seven Cultural Behaviors
    • Empowerment - We trust our people.
    • Ownership - We take 100% responsibility for our roles actions, and results.
    • Leadership - We all lead by example and talk direct with respect (DWR).
    • One Team - We are One Springs Team.
    • Customer First - We consider our customers' needs before every decision.
    • Continuous Innovation - We are constantly learning, innovating, and improving.
    • Speed - We define priorities and operate with a sense of urgency and agility.

Salary and Other Compensation:

The hourly rate for this position is reasonably expected to be between $18.00 and $22.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is eligible for commissions in accordance with the terms of the company's incentive compensation program associated with this role.  


Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan with up to 5% company match of eligible contributions, life insurance, long-term disability insurance, short-term disability insurance, and paid sick time at an amount that meets or exceeds all local requirements.

 

This posting is anticipated to remain open until a qualified candidate is hired.  

Skills Required

  • High school diploma, GED, or equivalent
  • Minimum of one year of previous related work experience
  • Local licensing where required by applicable municipalities
  • Persuasive communication and presentation skills
  • Ability to work in a high-pressure environment while multitasking and prioritizing
  • Experience with home color and interior design
  • Sales and window covering knowledge
  • Customer expectation-setting and consumer shop-at-home experience
  • Ability to assess jobsites and identify appropriate window covering and installation solutions
  • Proficiency with Microsoft Office, mobile devices, email, CRM, and new applications
  • Ability to use a tape or digital measure and provide accurate dimensions
  • Valid driver's license
  • Previous window treatment experience
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The Company
9,000 Employees
Year Founded: 1939

What We Do

Springs Window Fashions is North America’s premier window covering company and a leading manufacturer of window treatments for residential and commercial markets. It offers blinds, shades, shutters, drapery, and motorized treatments through major retailers and design showrooms. Its portfolio includes brands such as Bali, Graber, SWFcontract, Horizons, and Mecho, with a mission centered on creating a best experience for customers, associates, and partners.

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