Design Centre Receptionist

Job Title: Design Centre Receptionist 

Location: 427 Laurier Ave W, Ottawa
 

Build what's next at Minto

Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice. 
 

From day one, we've got you covered

From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance-based annual bonus
• Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
• RRSP matching program and paid time off program to support your future and recharge
• Peer-to-peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

The Design Centre Receptionist is responsible for all receptionist and administrative duties to support the Design Centre team and provide an exceptional customer experience to all Minto purchasers.

Here’s how you’ll contribute 

• Provide exceptional customer experience for all visitors and callers to the Minto Design Centre

• Greet homeowners and potential purchasers in the Design Centre

• Answer telephone and email inquiries

• Assist in organizing and maintaining a welcoming showroom environment

• Contacting and scheduling homeowner Design Centre appointments with Design Consultants to achieve completion of selections prior to construction of homes within the required timeline

• Maintain and update schedules for Design Consultants in Microsoft Outlook and Newstar, including tracking and rescheduling homeowners

• Process payments for upgrades from homeowners (debit, cheque, credit card)

• Maintain front office coffee bar and order supplies when needed, including serving coffee and tea to customers

• Support sales team in coordinating browsing appointments as needed

• Represent the Minto brand by upholding the company’s mission, values, and code of conduct

• Perform other duties within the scope, spirit and purpose of the job, as requested by management

What you bring to the team

Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth. 

• Previous work experience is an asset

• Bilingual in French & English

• Excellent customer service skills with a focus on positive client experiences

• Strong communication skills (listening, verbal, written)

• Reliable, adaptable, and solution-focused

• Time management, organizational skills and detail-oriented

• Strong initiative

• Proficiency with Microsoft Office Suite

Hiring pay range rate: $50,00-$55,000

Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.

Ready to build your future with us?

Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.

Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.

About Minto

Our mission to build vibrant communities begins with the people who make it all possible—our employees. Named one of Canada’s Best Managed Companies, we’re proud of our 70-year legacy and dedicated to delivering more—more growth, more purpose, and more impact—for our employees, homeowners, residents, and the neighbourhoods we serve.

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Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at [email protected].