Ready to find the right role for you?
Salary: £30,000.00 per annum plus Veolia benefits
Hours: 40 hours per week
Location: Four Ashes
Wolverhampton
West Midlands
WV10 7DG
When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.
As a DESA Contract Coordinator you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
25 days of annual leave plus bank holidays
Access to our company/people’s pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
24 hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing;
Build and maintain strong, respectful relationships with internal stakeholders and external customers, ensuring service delivery meets contractual KPIs.
Respond to and resolve customer requests promptly, using effective problem-solving to help optimise contract revenue and margin.
Produce clear, accurate and transparent reports on work completed under the contract.
Support DESA customers and ensure services are delivered in line with their requirements, while identifying and promoting opportunities for growth through new services and customers.
Help ensure Veolia continues to provide a competitive, high-quality service offering to DESA.
Promote waste hierarchy improvements and minimise the environmental impact of haulage.
Ensure tasks are allocated to the correct recipients in a timely manner and tracked through to completion.
What we're looking for;
Education to A Level (or equivalent) standard.
Strong organisational and planning skills.
Confident communication skills, both written and verbal.
Experience in a customer-focused environment.
Knowledge of the waste industry (desirable).
What’s next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Skills Required
- Education to A Level (or equivalent) standard
- Strong organisational and planning skills
- Confident communication skills, both written and verbal
- Experience in a customer-focused environment
- Knowledge of the waste industry
What We Do
Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste. Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes. Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence. We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals. These aren't just empty words
