Derivatives Confirmations Manager - VP

As the the Buenos Aires (BA) hub lead for OTC Derivative Confirmations covering Rates and Credit products, accountable for managing an ~8-person team and owning end-to-end confirmations delivery from queue health and aged/outstanding reduction through exception management, stakeholder escalation, and adherence to controls and regulatory requirements. You operate as the primary BA escalation point for Front/Middle Office and Derivatives stakeholders, drive performance through daily/weekly metrics and disciplined operating routines, and deliver process improvements and strategic initiatives across the confirmations operating model.

Job Responsibilities

• Lead, coach, and develop an ~8-person BA confirmations team, setting goals aligned to business standards and performance targets.
• Act as the BA confirmations hub manager and primary escalation point for stakeholders across Front/Middle Office and Derivatives.
• Manage hub capacity, coverage, and queue health to reduce aged/outstanding Rates and Credit confirmations.
• Oversee daily workflow execution, ensuring timely investigation, resolution, and escalation of breaks/exceptions across economic affirmations and unconfirmed electronic and paper trades.
• Maintain strong Rates and Credit product knowledge to self-serve investigations and reduce dependency on other teams.
• Oversee the Credit derivative confirmation process (Tradeserv), ensuring accuracy, timeliness, and adherence to controls.
• Ensure compliance with control frameworks and regulatory requirements, reinforcing a strong risk-and-controls culture and high-accuracy standards.
• Drive performance against daily/weekly metrics through reporting, trend review, root-cause analysis, corrective action plans, and workflow/process improvements.

Required Qualifications, Capabilities and Skills.

• People leadership experience including team management, coaching, performance management, and goal setting.
• Stakeholder management and influencing skills across Front Office, Middle Office, and Operations, including clear escalation to senior stakeholders.
• Client service mindset with professional, timely, solution-oriented engagement.
• Strong organizational and prioritization skills to manage multiple queues, deadlines, and competing priorities.
• Strong understanding of operational risk and controls with disciplined adherence to procedures and accuracy standards.
• Rates and Credit derivatives product knowledge and OTC confirmations lifecycle expertise, including exception/break resolution.
• Analytical problem-solving capability with a root-cause approach and focus on preventative actions; metrics-driven execution against daily/weekly targets.
• Proficiency with Outlook, Excel, Word, and PowerPoint; flexibility and adaptability in a fast-paced operating environment.

About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.