Derivative Support Manager

Who we’re looking for

The Derivative Services & Oversight Team is responsible for ensuring the effective management, monitoring, and control of derivative operations within the firm. This includes working with our resource partners, ensuring compliance with internal policies, industry standards, and regulatory requirements, and supporting the smooth execution of derivative transactions across all asset classes. The team acts as the first line of defence for operational risk management in derivatives, providing assurance to senior management and investment teams that processes are efficient, accurate, and well-controlled.

The team will be responsible for daily delivery of defined operational processes and the oversight of operations performed by external resource teams. All team members will be expected to be multi-skilled and be able to cover across the responsibilities to provide operational resiliency and coverage.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 6,000 people on six continents. And we’ve been around for over 200 years, but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The base

We moved into our new HQ in the City of London in 2018. We’re close to our clients, in the heart of the UK’s financial centre and we have everything we need to work flexibly.

What you'll do

• Leadership of the Derivative Services & Oversight team with accountability for operational performance and delivery of the team and resource partners.

• Responsible for overall management and development of staff within the team.

• Managing team members performance; conducting 1:1s, appraisals and enforcing group policies.

• Ensure the function is meeting the needs of our business partners and internal clients.

• Oversee daily operational activities performed by the Derivatives Support team.

• Handle escalations of unresolved issues.

• Monitor lifecycle event processing (e.g., resets, expiries, credit events, corporate actions) to ensure accuracy and timeliness.

• Processing bespoke and complex trades and events.

• Review exception reports and escalate issues in a timely manner.

• Ensure robust operational controls exist to mitigate risks associated with derivative trading.

• Perform periodic control testing and risk assessments across derivative operations.

• Monitor KPIs and service-level agreements (SLAs) with outsourced providers.

• Participate in incident management, root-cause analysis, and remediation tracking.

• Ensure all errors are reported in a timely manner and recorded in the appropriate systems.

• Contribute to continuous process improvement and automation initiatives.

The knowledge, experience and qualifications you need

• Strong understanding of derivative products (OTC and exchange-traded), including swaps, options, forwards, Repo and futures.

• Knowledge of end-to-end derivative trade lifecycle and operational processes.

• Familiarity with collateral management, margining, and valuation methodologies.

• Awareness of key regulations impacting derivatives (e.g., EMIR, Dodd-Frank, MiFID II).

• Strong problem-solving skills and ability to investigate and resolve complex operational issues.

• Risk-aware mindset with experience in control frameworks and operational risk management.

• Ability to interpret data, reconcile discrepancies, and identify process gaps.

• Strong interpersonal and stakeholder management skills, with ability to influence service providers and internal teams.

• Clear written and verbal communication skills for reporting, issue escalation, and stakeholder engagement.

• Highly organized with strong attention to detail and accuracy.

• Ability to work under pressure, prioritize effectively, and manage multiple deliverables.

• Proficiency with operational systems (e.g., MarkitWire & DTCC) as well as advanced Excel skills

• Having a good understanding of Aladdin would be a distinct advantage.

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.