The Opportunity
We’re looking for proactive Depot Supervisors to take the lead in keeping our Swanson depot running safely, smoothly, and efficiently. In these roles, you’ll oversee day-to-day operations, support teams of drivers and cleaners, and make sure services are delivered to the highest safety and customer service standards.
If you’re someone who thrives on variety, enjoys people leadership, and is confident making decisions in real time, this role offers the chance to step into a critical leadership position within Ritchies.
About Us
Ritchies is one of New Zealand’s most trusted transport providers, proudly moving communities for over 80 years. From urban networks to school runs and charter services, our focus is on safety, service, and innovation. As part of our team, you’ll play a key role in connecting people and places every day.
About You
You’re a strong people leader with a knack for problem solving and keeping operations moving. You know how to balance the needs of your team, customers, and the business while staying calm under pressure.
You’ll bring:
- Strong leadership skills with the ability to motivate, support, and get the best out of your team
- Confidence in managing daily operations, rosters, and incident responses
- Excellent communication skills, both written and verbal
- Great organisational and planning ability, with high attention to detail
- Strong computer and technology skills
Bonus points if you have:
- Experience in public transport, logistics, or a similar large operating environment
- Knowledge of compliance, safety, or regulatory requirements in operations
What You’ll Do
- Lead and support a team of up to 45 drivers and cleaners, ensuring they’re engaged, safe, and delivering great service
- Manage daily depot operations: bus dispatch, rosters, parking, and on-the-day service adjustments
- Ensure compliance with health, safety, and wellbeing processes—making safety a top priority in all interactions
- Oversee incident management, ensuring quick response, accurate reporting, and a people-first approach
- Partner with HR, training, and workshop teams to support recruitment, onboarding, training, and fleet maintenance
- Build positive relationships with customers, unions, and contractors while ensuring service and business KPIs are met
- Drive improvements in efficiency, compliance, and customer experience
What You’ll Get
- The chance to lead a team and make a real impact in daily transport operations
- A role with variety; no two days are the same
- Support from a wider network of managers and teams across Ritchies
- Opportunities to grow your leadership skills and career in a large, established transport business
- Competitive pay, staff benefits, and a strong safety-first culture
Sound like you? Step into a role where your leadership and decision-making directly shape how we serve our communities. Apply today and be part of our team.
Candidates for this position must be in New Zealand and have the right to work in New Zealand at the time of application.
Skills Required
- Strong leadership skills with ability to motivate and support a team
- Confidence managing daily operations, rosters, dispatch, and incident responses
- Excellent written and verbal communication skills
- High organisational and planning ability with attention to detail
- Strong computer and technology skills
- Right to work in New Zealand and currently located in New Zealand
- Experience in public transport, logistics, or similar large operating environment
- Knowledge of compliance, safety, or regulatory requirements in operations
What We Do
Ritchies Transport is a leading New Zealand-based passenger transport company specializing in urban and charter bus services. Founded in 1935, it has grown into one of the country's largest privately owned operators, providing a nationwide network of safe and reliable public transport, school bus services, and coach tours to keep communities connected and moving.
.png)
