With a view to customer and employee satisfaction, they implement the contractual commitments. They are responsible for the profitability of the site and for the quality of the service provided.
Main activities
Activity management
- Manages an action plan within their area of responsibility.
- Analyzes the operating accounts in order to improve the profitability of the sales outlet
- Optimizes vehicle rotation by using management tools and utilisation rates in order to allocate the right vehicle to the correct reservations
- Ensures that the vehicle fleet is maintained in compliance with standards
- Defines the number of teams required for the business and oversees the wage bill
Customer relations and business development
- Implements the contractual promise (life of the contract, satisfaction, after-sales service)
- Develops customer relations with their portfolio to build loyalty, renew contracts and develop their fleets
- Promotes the product and services offered to prospects and customers
- Problem Solver
Team management
- Regularly leads strategic operational meetings on current priorities and management indicators
- Allocates tasks and manages their planning in line with the level of activity (peaks/seasons) in order to ensure the best performance from the branch
- Supports and trains their team on a day-to-day basis
Site management
- Ensures the safety of the entire site
- Guarantees good working conditions for their team
- Ensures that schedules, working hours and on call duty are respected
What We Do
Because professionals need to conduct their business with complete peace of mind, our mission at Petit Forestier Group is to guarantee operational continuity and simplify the cold chain for our customers.
We are leaders in refrigerated rental and offer a wide range of vehicles, containers and refrigerated units. Our commitment is to deliver a high-quality, personalised full service and to provide our customers with access to the latest innovations and regulations. It enables all those who place their trust in us to guarantee their cold chain 7/7, 24/24.
Together with our integrated industrial bodybuilder partners, we design tried and tested temperature-controlled solutions to transport and store cold more sustainably. Present in 24 countries (Europe, Africa, the Middle East, the United States and Australia), we have a network of 350 local branches.
Petit Forestier Group is a family business founded in 1907. We benefit from the expertise and innovation of a Group dedicated to mastering the sustainable cold chain in all its components, from industrial manufacturing to the reconditioning of refrigerated assets for a more sustainable economy
