Filevine is a top-rated cloud-based case management solution for small and midsize legal firms and legal professionals.
The Role
The Deposition Events Operations Associate ensures seamless execution of live digital legal proceedings, manages logistics, monitors events, and maintains quality assurance post-event.
Summary Generated by Built In
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
About the Role
As a Deposition Events Operations Associate, you’ll play a critical role in ensuring the seamless execution of live Digital legal proceedings. You’ll manage time-sensitive logistics, troubleshoot in real time, and oversee critical operational details across the event lifecycle. This role is ideal for someone who thrives in fast-paced, high-pressure environments, enjoys complex logistical challenges, and has a sharp eye for detail.
This role will be covering our Hawaii/Alaska/Pacific Time hours of operation. Working hours would be from 12 noon - 9pm PT
What You'll Own
- Event Logistics: Coordinate with interpreters and reporters to ensure full coverage of upcoming and last-minute events.
- Event Operations: Create and maintain processes and documentation, and work cross-functionally to improve the products and policy that impact live event quality.
- Live Event Monitoring: Monitor high-risk proceedings in real time, support Digital Reporters during live issues, and escalate or debrief as needed.
- Post-Event Quality Assurance: Review event recordings and data for accuracy, compliance, and performance. Handle trimming, redactions, and speaker corrections to ensure high-quality transcripts.
- Vendor Payments: Verify and process event vendor invoices to ensure timely and accurate payment.
Who You Are
- 2+ years in client or technical support in a fast-paced environment
- Detail-oriented and highly organized, with strong time management skills
- Comfortable multitasking and prioritizing in a fast-paced, high-volume environment
- Excellent communicator with a calm, professional demeanor—even under pressure, legal tech, live-event coordination, and back-office operations experience is a plus
- Front, OpenPhone, and Zoom experience is a plus
Compensation Information: $70,000-85,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House (onsite employees)
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Top Skills
Front
Openphone
Zoom
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The Company
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file.
Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs.
Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser.
Learn more at filevine.com.
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