Deposit Operations Sr Specialist

Posted Yesterday
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Richardson, TX, USA
In-Office
Senior level
Fintech
The Role
Process and monitor daily ACH transactions and files, handle returns, stop payments, reclaims, and rejected entries. Prepare and maintain ACH reports and records, assist with ACH origination and service setups, and respond to internal and external inquiries while supporting management with operational duties.
Summary Generated by Built In

 

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.  

 

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. 

 

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). 

 

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. 

 

Brief Overview of Position


The Deposit Operations Senior Specialist is responsible for the daily processing of ACH transactions and monitoring of ACH file processing. The responsibilities include processing of ACH manual returns as needed, ACH stop payments, and ACH rejected entries in a timely manner while prioritizing other duties such as the handling of incoming inquiries from internal partners and external financial institutions. The Deposit Operation Senior Specialist will also assist with ACH origination and ACH service setup for the operations department.


Responsibilities

  • Monitor the processing of ACH fi les to ensure any erroneous activity or failures are communicated quickly and effectively
  • Maintain and document daily ACH outgoing fi es for accuracy, review, and record retention
  • Accurately process daily ACH tasks, which includes non-post items, stop payments, and returns
  • Assist with preparation and gathering of daily ACH reports for review and approval from management
  • Process ACH reclamations accordingly
  • Process and review daily ACH origination and service setup, modifications, and deletions
  • Respond promptly and courteously to daily inquiries from internal partners
  • Respond promptly and courteously to external financial institutions while adhering to any deadlines for the department or per Nacha rules and regulations
  • Support management with various operational duties and responsibilities
  • Other duties as assigned

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign related additional duties to individual employees consistent with standard departmental policy.


Qualifications

  • Minimum of 5 years banking operations experience
  • Prior experience with ACH processing including basic knowledge of Nacha rules and regulation preferred
  • Proficiency in the use of MS Excel and Outlook required.
  • Proficiency in the use of PC software tools for reports, audits, and analysis, including knowledge of Fiserv products and Cash Management software.

Additional Requirements

  • Actively demonstrate strong oral and written communication skills in a professional and courteous manner when interacting with internal partners and external fi nancial institutions
  • Must be able to think critically while analyzing and resolving any issues that arise
  • Ability to multi-task while performing effectively in a fast-paced environment
  • Able to prioritize daily tasks while paying attention to details effectively
  • Ability to work both independently and in a group environment
  • Ability to manage high volume work and problem solve at a consistent pacepositions

The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer. 

Skills Required

  • Minimum of 5 years banking operations experience
  • Prior experience with ACH processing and basic knowledge of Nacha rules and regulations
  • Proficiency in Microsoft Excel
  • Proficiency in Outlook
  • Proficiency with PC software tools for reports, audits, and analysis, including Fiserv products and Cash Management software
  • Strong oral and written communication skills
  • Critical thinking and issue resolution skills
  • Ability to multi-task, prioritize, and perform in a fast-paced environment
  • Ability to work independently and in a team environment
  • Ability to manage high-volume work and consistently problem-solve

Texas Capital Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Texas Capital Bank and has not been reviewed or approved by Texas Capital Bank.

  • Retirement Support A company 401(k) with matching contributions is repeatedly characterized as good, reinforcing the value of the retirement program. Employer match and related financial supports are highlighted as competitive components of the package.
  • Leave & Time Off Breadth PTO and paid holidays are characterized as solid to generous, with accruals that can increase with tenure or vary by level. Time off is frequently cited as a strong element of the overall package.
  • Wellbeing & Lifestyle Benefits Wellness programs, educational assistance, and paid parking expand support beyond core insurance, adding convenience and development value. Ancillary perks complement the standard medical, dental, and vision coverage.

Texas Capital Bank Insights

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The Company
HQ: Dallas, TX
2,100 Employees
Year Founded: 1998

What We Do

Our expert bankers are committed to helping your business build and grow. Equipped with experience-based insights and a proven record of implementing custom solutions for clients, we can help you with a suite of business lending, investing and financial management services that see you through every step of the way. Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue. Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers Texas Capital Bank is a wholly owned subsidiary of Texas Capital Bancshares, Inc. (NASDAQ®: TCBI). For more information, please visit www.texascapitalbank.com. Member FDIC. NASDAQ®: TCBI. Equal Housing Lender. Texas Capital Bank and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. Please view our EEO Policy to learn more: https://www.texascapitalbank.com/equal-employment-opportunity-policy

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