Deposit Operations CIF Specialist

SUMMARY:

The Deposit Operations CIF Specialist will oversee the timely and precise review of change management reports (CIF-Deposit data) produced by the bank’s Silverlake core system. Their duties include validating that all CIF and deposit modifications entered into the core system are substantiated with the requisite documentation and authorization. Additionally, this role will monitor exceptions for necessary follow-up actions.

JOB DUTIES AND ESSENTIAL FUNCTIONS:

• Conduct daily reviews of CIF and Deposit data change reports generated by the bank’s core system.
• Compare the data contained in the reports against support retained in the bank’s document image system, Synergy, ensuring all changes are properly authorized by the customers or appropriate bank personnel.
• Verify customer information, including identity, address, and Tax ID numbers, against provided documentation. Review signature cards for new accounts to ensure proper authorization and assess account maintenance requests for authorized changes.
• Review account maintenance requests to ensure all changes are authorized by the customer.
• Monitor and manage exceptions identified in tracking forms, ensuring timely follow-up with relevant parties.
• Track exceptions to completion to ensure they are reviewed and resolved by bank personnel in a timely manner.
• Provide weekly exception tracking sheets to Senior Management, updating them on exception rates and any outstanding issues requiring attention.
• Maintain a thorough knowledge and understanding of TexasBank’s policies and procedures, as well and State and Federal laws.
• Possess a thorough grasp of verification workflows to ensure accurate and compliant processing of customer data and transactions.
• Other duties and special projects as assigned.

WORKING CONDITIONS:

• Air-conditioned work environment.
• Consistent and timely attendance is required to ensure uninterrupted operational efficiency and exemplary service delivery.

PHYSICAL DEMANDS:

• Sit for extended periods of time.
• Walk, stand, bend, squat, twist, and reach.
• Simple grasping and fine manipulation.
• Extended keyboarding.

MINIMUM REQUIREMENTS:

• High School Diploma or equivalent is required.
• A minimum of three years of experience in data review with a focus on banking or financial data. Experience in reviewing and comparing data reports against documentation to ensure accuracy and authorization.
• Meticulous attention to detail.
• Knowledge of banking products and services.
• Basic understanding of financial regulations and compliance.
• Proficiency in computer applications and banking software.
• Effective problem-solving abilities and strong organizational skills.

PREFERRED REQUIREMENTS:

• Previous experience in retail banking, customer services, or a similar role is preferred.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer

TexasBank is committed to providing equal employment opportunities regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, compensation, benefits, training, disciplinary actions, layoff, recall, transfer, leaves of absence, and termination. Employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of Human Resources.