Deployment Strategist

Reposted 2 Days Ago
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New York, NY, USA
Hybrid
Mid level
Artificial Intelligence • Software
The Role
The Founding Deployment Strategist will drive customer success by managing onboarding, adoption, and renewal processes, while collaborating with teams to implement scalable solutions and strategies for customer value realization.
Summary Generated by Built In

TL;DR
We’re looking for a Founding Deployment Strategist to help the world’s most ambitious companies rethink how work gets done with AI-native software. You’ll work directly with enterprise customers to understand their biggest problems, shape high-impact workflows, and drive adoption from first value to scaled organizational impact. This role sits at the intersection of strategy, customer engagement, product, and technology — partnering closely with Forward Deployed Engineers to turn customer challenges into durable solutions.

Why Lovable?
Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we’re just getting started.

We’re building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world.

Lovable is one of TIME’s 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software.

What We're Looking For

  • Experience leading strategic customer engagements in high-growth SaaS, AI, consulting, or transformation-focused environments

  • Strong track record of driving adoption, organizational change, renewals, and expansion across Enterprise and Strategic accounts

  • Ability to deeply understand customer workflows, operational challenges, and how AI-native products can create leverage across teams

  • Technical ability to collaborate with engineers to scope, prototype, and deploy scalable solutions

  • Strong communicator who can translate technical capabilities into clear business outcomes and executive-level recommendations

  • Comfortable running workshops, onboarding sessions, QBRs, and stakeholder alignment across organizations

  • Comfortable with ambiguity, iteration, and operating in fast-moving enterprise environments

  • Bonus: experience with developer tools, AI-native products, enterprise transformation work, or strategy/consulting-style engagements

What You’ll Do

  • Drive strategic customer engagements and lead enterprise deployments from initial adoption to scaled organizational impact

  • Spend significant time with customers to deeply understand their workflows, operational bottlenecks, and highest-priority problems

  • Help customers rethink how work gets done with AI-native workflows and Lovable-powered solutions

  • Identify the most relevant datasets, systems, and processes needed to create meaningful impact

  • Design engagement strategies and rollout plans that drive adoption across teams and functions

Collaborate Cross-Functionally

  • Partner closely with Forward Deployed Engineers to scope, prototype, and implement solutions

  • Work with Product and Engineering to bring customer learnings back into the core product

  • Collaborate with Account Executives on expansion opportunities and strategic account growth

  • Troubleshoot blockers, coordinate internally, and drive fast execution across teams

  • Build repeatable playbooks and engagement models based on customer patterns and learnings

Partner Deeply with Customers

  • Embed with customer teams to co-create workflows and solutions tailored to their needs

  • Lead onboarding, enablement, and training sessions to ensure durable adoption and operational impact

  • Present recommendations, results, and future opportunities to stakeholders ranging from operators to C-suite executives

  • Build demos and prototypes for both existing and prospective customers

  • Explore and shape opportunities across new industries, use cases, and enterprise functions

What Success Looks Like

  • Customers reach time-to-value fast and expand Lovable across teams and functions

  • Lovable becomes mission-critical to how customers build, operate, and innovate

  • You’re seen as a trusted advisor bridging customers, product, engineering, and growth

  • You help define how Lovable scales enterprise transformation engagements globally

About your application

  • Please submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.

  • We treat all candidates equally - if you’re interested please apply through our careers portal.

Skills Required

  • Experience in Customer Success, account management, or solution consulting in SaaS or AI products
  • Track record of driving adoption, renewals, and expansion across Enterprise and Strategic accounts
  • Technical ability to collaborate with technical teams to scope, architect, and deploy custom solutions at scale
  • Strong communicator who translates technical capabilities into clear business outcomes
  • Skilled at running onboarding, QBRs, and success plans with multiple stakeholders
  • Comfortable with ambiguity and iteration in a fast-moving, high-growth environment
  • Experience supporting developer tools or AI-native products
Am I A Good Fit?
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The Company
HQ: Mumbai
351 Employees
Year Founded: 2023

What We Do

Lovable is a platform that lets you build apps and websites by chatting with AI. We are a small European team of serial founders, product engineers, physicists, competitive programmers and people who just care about building a great product quickly. We're on a mission to build the last piece of software that the world will ever need.

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