Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Headquartered in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position:
- Facilitates the deployment process as well as identifies and aids in the resolution of technical issues and problems related to terminals and pos systems.
- Review assigned orders and ticket requests via the company dashboard and Happy Fox.
- Ensures Dashboard and VAR credentials match, downloads, and programs point-of-sale hardware according to technical specifications. Equipment is tested for all available payment options set up for the merchant identification number (MID).
- Test point-of-sale devices and related peripherals to ensure programming accuracy.
- Package point-of-sale equipment in a secure and professional manner, ensuring company guidelines are met.
- Works with ISO partners and technical support to ensure escalations and expedited requests are handled before the shipping deadline.
- Labels, packs, and loads items for shipment according to specifications. Unloads deliveries of product and moves items to appropriate area.
- Maintains accurate records of all items received and shipped.
- Communicates deployment updates within deployment tickets to ensure accuracy.
- Performing specialized department support including, without limitation:
- Support specialized projects as needed as directed by the department head or supervisor.
- Communicates inventory needs with management.
- Attends periodic meetings and trainings. May provide training, coaching, and/or mentoring to subordinate team members at the direction of departmental leadership.
- Merchant returns, return equipment testing, and return inventory analysis, troubleshooting management
- Other duties as assigned.
- High school Diploma or equivalent.
- 2-3 years prior experience in Deployment or similar role such as shipping or receiving, preferably within the acquiring industry.
- Experience with Microsoft Office Suite, particularly Excel.
- Experience with shipping industry applications such as UPS, FED Ex, WASP, etc.
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with up to a 4% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs & Company Sponsored Events
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
This position will consider candidates to report on site in the Los Angeles area.
Skills Required
- High school diploma or equivalent
- 2-3 years of experience in deployment, shipping and receiving, or a similar role
- Experience in the acquiring industry
- Experience with Microsoft Office Suite, particularly Excel
- Experience with shipping industry applications such as UPS, FedEx, or WASP
What We Do
Maverick Payments is a full-service payment processor with innovative technology designed for partners looking to monetize payments by reselling our white-labeled payments stack. Quickly go to market with minimal to no cost or risk - all with building your brand while leveraging our infrastructure. With our merchant acquiring services, proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services, we offer a true all-in-one solution geared for sales organizations, such as ISVs, developers, ISOs, and agents looking to generate payments revenue in a scalable method with no investment or risk burden. Our dashboard is an end-to-end system with a complete API, digital onboarding, portfolio management, sub-reseller and user management, support ticketing, and so much more – your turnkey platform to go to market as a payments provider under your brand while utilizing Maverick’s back-end systems. With its headquarters in Los Angeles, Maverick's FSP infrastructure means all operations are handled in-house including underwriting, risk monitoring, compliance, technology development, on-boarding, customer support, and more. This allows for quick resolutions and hands-on support. Maverick is a leader in technology-driven payment processing for merchants of any size in the United States, including card present and card not present. Additionally, Maverick supports a wide range of business types including specialty verticals and emerging markets which typical processors shy away from due to elevated risks; however, these are new industries for our resellers to support and expand into. Our partner-focused approach ensures competitive pricing, transparency, and best-in-class services that build personal and lasting relationships with our partners and merchants. As a family owned and operated company, our nimble approach means our commitment to providing unsurpassed levels of support and building long-term relationships
