Deployment Project Manager

Posted Yesterday
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Hiring Remotely in Bedford, MA, USA
In-Office or Remote
Senior level
Artificial Intelligence • Robotics • Business Intelligence
The Role
Leads customer-site deployments of robotic automation technology from installation through engineering handoff. Manages contractors, engineers, customer relationships, safety and building-code compliance, project budgets, schedules, installation issues, training, and operational metrics. Develops standardized technical solutions to reduce deployment time and costs while coordinating cross-functional teams and ensuring successful integration into customer operations. The role requires extensive travel and manages onsite resources without direct reports.
Summary Generated by Built In

About:

Join us at Berkshire Grey to deliver best-in-class robotic automation solutions that solve real customer problems and deliver immediate value. Our Engineering team is seeking a talented professional for a product development role. The ideal candidate will have strong experience at all stages of the product development lifecycle from concept to long-term support as part of an integrated team of hardware and software engineers. We’re looking for self-starters who can turn unclear problems into practical solutions, thriving in a team of top talent.

Roles and Responsibilities:

  • Lead installation/deployments of BG technology on customer sites from installation to System Engineering hand-off
  • Ensure compliance to building and safety codes by all federal, state, and/or local regulations
  • Manage installation contractors and work to resolve deployment issues
  • Manage BG engineers while on site that are tasked with installation efforts
  • Manage customer relationship on-site and coordinate site level tasks with local building management
  • Work cross-functionally with internal stakeholders to meet installation criteria
  • Drive feedback and improvement efforts from site to System Engineering teams
  • Provide support to the active project to drive progress and prevent or mitigate stoppages or downtime
  • Responsible for tracking and achieving project operational and budgetary metrics
  • Develop standardization processes and technical solutions to drive down installation time and cost
  • Oversee customer training and handoff tasks to guarantee a smooth integration of BG’s technology in existing operations
  • Please note that this role manages the installation and resources on site at the time, but does not have direct reports.

Experience and Education:

Required:

  • BS degree in Mechanical, Electrical, or Industrial Engineering or similar technical field
  • 5+ years of experience in construction or installation management

Preferred:

  • 8+ years of experience in construction or installation management
  • Project management experience
  • Robotics/industrial automation/manufacturing experience

Qualifications and Skills:

Required

  • Demonstrated experience managing hardware installations and commissioning of industrial equipment
  • Experience leading teams of engineers
  • Experience managing construction contractors
  • Knowledge and understanding of safety standards
  • Ability to read and understand CAD drawings, electrical schematics, or other engineering diagrams
  • Confidence and knowledge to convey technical explanations of problems or issues identified during deployment
  • Understanding of warehouse management systems, software messaging flows, IT hardware
  • Demonstrated experience with customer management and support
  • Strong sense of urgency and leadership
  • Excellent communication skills
  • Strong computer skills
  • Ability to work with senior levels of management internally and externally at site level
  • Ability to manage multiple high-priority tasks simultaneously

Preferred (one or more):

  • High competence in at least one area: mechanical, electrical, or software systems
  • Experience with project management software - MS Project, Smartsheets, etc.
  • Experience with engineering defect tracking software – JIRA, etc.

Travel:

  • Will travel be required? Yes
  • If Yes, what % of time: 100%



This role is not eligible for visa sponsorship.



5111-2606JS

Skills Required

  • Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, or a similar technical field
  • At least 5 years of experience in construction or installation management
  • Experience managing hardware installations and commissioning industrial equipment
  • Experience leading engineering teams
  • Experience managing construction contractors
  • Knowledge of safety standards
  • Ability to read CAD drawings, electrical schematics, and engineering diagrams
  • Knowledge of warehouse management systems, software messaging flows, and IT hardware
  • Customer management and support experience
  • Strong communication, leadership, computer, prioritization, and technical explanation skills
  • Ability to work with senior internal and external stakeholders
  • At least 8 years of construction or installation management experience
  • Project management experience
  • Robotics, industrial automation, or manufacturing experience
  • High competence in mechanical, electrical, or software systems
  • Experience with MS Project or Smartsheet
  • Experience with JIRA or similar engineering defect-tracking software
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The Company
HQ: Bedford, MA
289 Employees
Year Founded: 2013

What We Do

It’s time to radically change the essential way we do business. At Berkshire Grey, our game-changing solutions combine AI and Robotics to automate omni-channel fulfillment for retailers, eCommerce, and logistics enterprises serving today’s connected consumers. By transforming pick, pack and sort operations, our technology is a fundamental engine of change that moves you forward.

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