Deployment Optimisation

Posted Yesterday
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Office, Lilongwe, Central Region, MWI
In-Office
Entry level
Healthtech • Software
The Role
Own portfolio-wide capacity planning, resource allocation, scheduling, and prioritization for medical-device assessment deployments. Build forecasting and optimization systems that match global assessment experts with customer needs, locations, qualifications, and timelines. Use data modeling, analytics, and AI to improve operational workflows, assess output reliability, and support scalable automation. Partner cross-functionally with product, engineering, and machine learning teams while balancing competing priorities across a regulated certification environment.
Summary Generated by Built In

We pull medical technology from the future to solve human health.

 

Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar.

Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale.

About the role

As Scarlet's first Deployment Optimisation hire, you will own how Scarlet plans, prioritises and deploys assessment resources across our customer portfolio. You will build the operating model for a fast-growing portfolio: in twelve months’ time, we expect to serve roughly four times today's customer base — assessing all types of devices, across a range of regulatory frameworks and standards.

You will solve a complex global scheduling problem. Our assessment experts are distributed around the world, many work part-time or as contractors, and some customer assessments must happen in person. You will build systems that match each assessment with the right expertise, location and timing.

You will combine operational judgement, data modelling and AI to build planning and deployment systems that keep every assessment moving, from demand forecasting to real-time prioritisation across the portfolio. Your work will determine how quickly safe medical devices reach the patients who need them.

Responsibilities
  • Own portfolio-level capacity planning: forecast how much assessment resource, and of what type, we will need at a given time to meet demand, to ensure hiring and onboarding plans are aligned with capacity needs.

  • Design and optimise how assessment experts are allocated to work, including who performs each activity and when it can begin.

  • Own and improve the scheduling and prioritisation tools used to track evaluator availability, customer availability and qualification status across certification regimes.

  • Partner with product, engineering and machine learning teams to build tools that support automation of large-scale assessment operations.

Required qualifications
  • Experience building or operating production forecasting, optimisation or scheduling systems.

  • Experience using data modelling and analytics to drive operational decisions, with strong hands-on skills.

  • Experience using AI to improve operational workflows, including evaluating when their outputs are reliable enough to use.

  • Experience leading cross-functional decisions involving teams with competing priorities.

  • Experience explaining complex operational decisions clearly.

Preferred qualifications
  • Experience optimising complex scheduling, resource allocation or supply chains in a logistics-heavy service delivery business

  • Experience designing or operating systems subject to regulatory, certification or qualification constraints.

  • Experience working with AI agents for operational workflows.

Interview process
  1. Intro call with Emily — 30 mins

  2. Team interviews — 2 x 45 mins

  3. Problem-solving interview — 60 mins

  4. Culture and values interviews with James and Jamie — 2 × 30 mins

Skills Required

  • Experience building or operating production forecasting, optimisation, or scheduling systems.
  • Experience using data modelling and analytics to drive operational decisions, with strong hands-on skills.
  • Experience using AI to improve operational workflows, including evaluating when outputs are reliable enough to use.
  • Experience leading cross-functional decisions involving teams with competing priorities.
  • Experience explaining complex operational decisions clearly.
  • Experience optimising complex scheduling, resource allocation, or supply chains in a logistics-heavy service delivery business.
  • Experience designing or operating systems subject to regulatory, certification, or qualification constraints.
  • Experience working with AI agents for operational workflows.
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The Company
London
51 Employees
Year Founded: 2020

What We Do

Scarlet certifies software medical devices. We are Europe’s only Notified Body specialised in Software & AI. Our mission is to hasten the transition to accessible, affordable healthcare. We strive to achieve our mission by enabling our customers to deliver on theirs, and get their life-changing technology to the people who need it. Scarlet was built specifically for software and AI medical devices. We help customers to get their SaMD certified in the EU & UK, and ship the kind of regular updates inherent to good software, ensuring patients can safely get the most up-to-date technology. 

 Scarlet is designated as an EU Notified Body under regulation (EU) 2017/745 (EU MDR). And a UK Approved Body under UK Medical Devices Regulations 2002 (SI 2002/618 as amended). Scarlet is also accredited to issue ISO 13485 certificates

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