Deployment Manager

Posted 11 Days Ago
Be an Early Applicant
Hiring Remotely in Detroit, MI
In-Office or Remote
Junior
Artificial Intelligence • Cloud • Machine Learning • Agriculture
The Role
The Deployment Manager leads installation for the ProSense HD product, coordinates with teams and customers, conducts site assessments, and provides training to ensure successful deployments.
Summary Generated by Built In

About BinSentry

BinSentry is an extremely fast-growing ag-tech company started here in KW.
BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 45,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit www.binsentry.com.

Job Summary

The Deployment Manager is responsible for leading the installation process for the ProSense HD product line.  This position engages with Sales and Customers when contracts are established, to assess and document device installation requirements, ensuring a flawless installation and positive customer experience.  This position reports to the Senior Manager of Fulfillment.  

 

Key Responsibilities

  • Project Planning & Coordination
    • Serve as POC for HD installations, coordinating with Sales, CS and customers to establish HD installation schedules and timing for new installations and/or expansions
    • Develop detailed installation plans for customers, ensuring site teams have clear, actionable installation instructions
    • Communicate installation plans with BinSentry key stakeholders to ensure alignment 
  • Site Assessment
    • Conduct customer site assessments, inspecting each bin and determining optimal sensor placement and orientation
    • Gather bin dimensions, installation measurements, and any relevant site details (to be finalized)
    • Document and maintain all required information in BinSentry’s Work Order system (when available).
    • Prepare customer documentation package to be used to guide installation
  • Training & Customer Engagement
    • Lead initial training sessions (1-2 hours) for customer installation staff (e.g., millwright, electrician, etc.)
    • Provide installation support, addressing questions and troubleshooting to ensure successful deployments.
  • Capture Learnings
    • Collaborate closely with Product Management to deliver field learnings, use-cases, questions, or change requests relative to the product and or installation element
  • Support FeedSense Installations 
    • Perform FeedSense Installations as time permits when no HD installations are scheduled 

Scope of Work (Does/Does Not)

  • Does:
    • Provide full installation guidance, planning, and site assessments
    • Collect and document critical site and equipment information
    • Participate in troubleshooting and offer best practices for product usage
  • Does Not:
    • Cut, disassemble, or alter client equipment/resources
    • Perform wiring installation or removal
    • Physically install or remove BinSentry products

Qualifications

  • Experience & Skills
    • Previous experience in project coordination, site assessments, or a related field with climbing experience (ag-tech or agricultural experience a plus)
    • Strong communication and presentation skills for conducting onsite training sessions and Q&A.
    • Proven ability to gather technical data accurately and translate it into actionable plans.
    • Comfortable with frequent travel across the U.S. and Canada.
    • Basic proficiency in using measurement tools (laser measure, tape measure), and electronic devices (smartphone, modem).
  • Personal Attributes
    • Works well independently and in teams
    • Organized, detail-oriented, and diligent in record-keeping.
    • Service-minded attitude and strong problem-solving capabilities.
    • Ability to manage multiple projects simultaneously.
    • Positive demeanor and collaborative spirit, with a drive to deliver exceptional customer experiences.

Location & Travel

  • Central in the U.S. and/or Canada is preferred for ease of travel to client sites.
  • This role involves frequent travel (potentially 50-75% of the time) within and between the U.S. and Canada.

Within the First 90 Days

  1. Training & Onboarding
    • Gain a thorough understanding of BinSentry technology and solutions.
    • Familiarize yourself with internal processes, documentation, and the Work Order system.
  2. Site Visits & Project Coordination
    • Begin accompanying Operations and Customer Success teams on site visits for hands-on learning.
    • Conduct independent client site assessments under supervision, gathering crucial data.
  3. Collaboration & Planning
    • Build solid relationships with Sales, Customer Success, and Operations teams.
    • Draft initial site plans and collaborate with clients to finalize device installation requirements.

What we offer

  • Competitive Compensation
    • Includes base salary, and potential bonus or equity packages.
  • Health & Dental Benefits
    • Company-paid group health and dental benefits (if Canadian) or a comparable benefits package (if American).
  • Tools & Equipment
    • All essential tools and safety equipment needed for the role.
    • Job-site-safe device(s) suitable for dusty environments.
  • Growth & Impact
    • A meaningful mission in which you can directly participate.
    • Opportunities for professional development in a fast-growing tech company.
    • Brag-worthy company swag.

Is BinSentry Remote?

This role typically starts and ends each trip from your home location. However, the position involves frequent travel to client sites throughout the U.S. and Canada. You will manage your travel schedule in coordination with the Operations team.



Ready to help shape the future of agricultural supply chain management?

Join us at BinSentry as a Deployment Manager and play a key role in delivering our cutting-edge solutions to clients across North America. We look forward to reviewing your application!

Top Skills

Electronic Devices
Measurement Tools
Work Order System
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The Company
HQ: Kitchener, Ontario
39 Employees
Year Founded: 2017

What We Do

Feed mills and producers are working to provide high-quality animal protein for a growing global population. At BinSentry, we’re working to make feed inventory tracking and decision making smart, simple and streamlined. How? By harnessing the power of sensor technology, A.I., machine learning and cloud computing to provide accurate, reliable feed inventory data and advanced reporting. So, put away the mallet, and climb down from the ladder. Because the future of animal feed management is already here. Follow us for all the latest company news, updates and more.

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